At a Glance
- Tasks: Lead and manage MSP recruitment teams while driving innovative workforce solutions.
- Company: Join Randstad Enterprise, a global leader in talent acquisition.
- Benefits: Enjoy competitive pay, specialised training, and a digital-first work culture.
- Other info: Hybrid role based in London with excellent career growth opportunities.
- Why this job: Shape the future of recruitment and make a real impact in a dynamic environment.
- Qualifications: 5-10 years in MSP recruitment with strong leadership and financial skills.
The predicted salary is between 43200 - 72000 £ per year.
Elevate Your Career with Randstad Enterprise. At Randstad Enterprise, we offer unparalleled opportunities for growth and career advancement. When you join us, you aren’t just taking a job; you’re collaborating with leading organizations across diverse sectors, leveraging cutting‑edge technology and innovative strategies to drive impactful workforce solutions.
We embrace a culture that values diversity, inclusivity, and creativity—fostering an environment where your ideas and expertise are not only heard but also celebrated. Make a difference in the world of recruitment and talent acquisition with Randstad Sourceright; your gateway to a rewarding and fulfilling career journey.
About the Role: We are seeking an MSP Program Director to serve as a central management representative and strategic partner for our clients. This is a hybrid role based in London, and will require ad‑hoc visits to various client sites to ensure a proactive and excellent service delivery.
In this role, you will be responsible for managing the EMEA region in the most efficient and profitable way, leading a high‑performing team to exceed expectations while maintaining strong, face‑to‑face relationships with key stakeholders.
Key Responsibilities:- Operational Management: Develop and deliver operational plans, ensuring optimum staffing levels and guiding managers through effective succession planning.
- Client & Customer Management: Manage key relationships with client sponsors, identify new service offerings, and act as the primary point of escalation.
- Budgeting & Financial Oversight: Manage the development of budget plans, including monthly P&Ls, and monitor costs to deliver against commercial objectives.
- Leadership & Strategy: Create and implement operational strategies that align with company values, while fostering a cohesive and highly motivated team environment.
- Performance Management: Establish metrics and KPIs to ensure service levels are exceeded, providing coaching and feedback to prioritize resources effectively.
- Expertise: Previous experience in MSP recruitment leading MSP teams, 5 -10 years preferred.
- Financial Acumen: Proven experience in managing business plans, commercial budgets, and P&L.
- Leadership: Strong team management experience and the ability to build high‑performance teams through a clear sense of purpose.
- Strategic Thinking: The ability to cut through complexity and understand market trends to inform planning and decision‑making.
- Builder & Problem‑Solver Mindset: A hands‑on, roll‑up‑your‑sleeves approach with the creativity and resilience to navigate ambiguity, solve complex challenges, and design practical solutions.
This role will be instrumental in building and shaping the UK/EMEA program and team — your voice, ideas, and input will directly influence the operating model, governance framework, and long‑term success of the business.
Why Join Us?- Work for a global talent leader providing specialized solutions to the world's most successful companies.
- A digital way of working that encourages a proactive mindset and innovation.
- The opportunity to develop your own capabilities within an existing development framework and specialized training.
Ready to lead the future of talent acquisition from the heart of London? Start your online application today by clicking "Apply"!
Randstad Sourceright is an inclusive employer. Should you require any reasonable adjustments during the recruitment process, please reach out to our Internal Talent Acquisition (ITA) team.
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate’s total compensation may include a variable pay plan including bonus(es) and/or commission(s).
MSP Program Director employer: Randstad Enterprise
As a Quality Improvement Lead at our Lincoln-based manufacturing organisation, you will be part of a world leader in the energy sector, dedicated to fostering a culture of quality and continuous improvement. We offer a collaborative work environment that prioritises employee growth through training and development opportunities, ensuring you can enhance your skills while contributing to impactful projects. Our commitment to innovation and sustainability not only drives our success but also provides you with a meaningful career path in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land MSP Program Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage directly with us.
We think you need these skills to ace MSP Program Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the MSP Program Director role. Highlight your relevant experience in managing teams and budgets, and don’t forget to showcase your strategic thinking skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your previous experiences align with our values. Be genuine and let your personality come through—this is your opportunity to connect with us.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics and examples to illustrate how you've exceeded expectations and driven results. We love seeing how you’ve made an impact in your previous positions!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and ensures your application gets to the right people. Don’t miss out on the chance to join our amazing team at Randstad Enterprise!
How to prepare for a job interview at Randstad Enterprise
✨Know Your MSP Inside Out
Before the interview, make sure you thoroughly understand Managed Service Provider (MSP) concepts and how they apply to recruitment. Familiarise yourself with Randstad's approach and be ready to discuss how your experience aligns with their operational management and client relationship strategies.
✨Showcase Your Leadership Skills
As a potential MSP Program Director, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've built high-performing teams and navigated complex challenges in previous roles. Highlight your strategic thinking and problem-solving mindset to show you're the right fit for leading a team.
✨Prepare for Financial Discussions
Since budgeting and financial oversight are key responsibilities, brush up on your financial acumen. Be ready to discuss your experience with managing P&Ls and developing budget plans. You might even want to bring a few examples of how you've successfully managed costs while achieving commercial objectives.
✨Engage with Questions
Interviews are a two-way street! Prepare insightful questions about Randstad's culture, their approach to diversity and inclusivity, and how they envision the future of talent acquisition. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.
