At a Glance
- Tasks: Oversee daily operations and drive improvements across various departments.
- Company: Join a growing organisation that values your contributions and offers bonuses.
- Benefits: Enjoy 28 days holiday, private medical cover, and a pension scheme.
- Why this job: Make a real impact by optimising operations and enhancing customer satisfaction.
- Qualifications: Business Management qualification and strong people management skills required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
Due to an expansion and continued growth we are looking to appoint an Operations Manager. Your role is an integral part of the success of the business and therefore comes with a bonus! As the Operations Manager you will be responsible for overseeing and improving the day-to-day operations of the organisation. This role involves managing key operational processes, ensuring efficiency and productivity, and driving operational improvements across various departments. Working closely with senior leadership to align operations with business goals, optimise resources, and maintain a high standard of service delivery.
This role encompasses a variety of functions including:
- Operations Management
- Team Leadership and Development
- Process Improvement
- Risk Management and Compliance
- Reporting and Analytics
- Customer Satisfaction and Quality Assurance
You will need:
- A qualification in Business Management
- Strong organisational and multitasking abilities
- People management skills
- Previous accounts experience is highly desirable
- Excellent verbal and written communication skills
- Customer-focused attitude with strong problem-solving skills
- Proficient in Microsoft Office and CRM software (e.g., Salesforce, HubSpot)
- Detail-oriented with strong follow-through
Benefits:
- Bonus
- 28 days holiday
- Private medical cover after probationary period
- Pension - 3% employer contribution
- On-site free parking
- Close to amenities
For full job details please apply! Randstad CPE values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK.
Operations Manager in Swansea employer: Randstad Engineering
Contact Detail:
Randstad Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their goals and challenges, and think about how your skills can help them succeed. This will show that you're not just interested in any job, but specifically in making a difference at their organisation.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to operations management. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements effectively.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and appreciation for the opportunity.
We think you need these skills to ace Operations Manager in Swansea
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read through the entire job description. This will help you understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Showcase Your Skills: When writing your application, focus on showcasing your organisational and multitasking abilities. We want to see how your previous experience aligns with the role of Operations Manager, so don’t hold back on those achievements!
Be Clear and Concise: Keep your written application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Once you're happy with your application, make sure to hit the apply button on our website. This ensures your application goes directly to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Randstad Engineering
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations. Understand their processes, challenges, and successes. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As an Operations Manager, you'll be leading teams. Prepare examples of how you've successfully managed people in the past. Highlight your leadership style and how you motivate others to achieve their best.
✨Be Ready for Problem-Solving Scenarios
Expect questions that test your problem-solving abilities. Think of specific situations where you've improved processes or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Tech Savvy
Familiarise yourself with the software mentioned in the job description, like CRM tools. Be prepared to discuss how you've used technology to enhance operational efficiency in previous roles.