At a Glance
- Tasks: Manage customer orders, resolve queries, and support internal staff in a dynamic environment.
- Company: Join Holcim, a leading company with a focus on customer service excellence.
- Benefits: Earn £14.50 per hour, enjoy paid holidays, and access exclusive discounts.
- Other info: Flexible shifts, great team culture, and a chance to grow your career.
- Why this job: Kickstart your career in a supportive role with potential for permanent opportunities.
- Qualifications: Previous admin or customer service experience and strong IT skills required.
The predicted salary is between 14.5 - 14.5 £ per hour.
Are you an experienced administrator or customer service advisor?
We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience
- Role: Customer service rep/ Administrator
- Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (37.5hrs paid)
- Duration: 3 months initially with the potential to go perm
- Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based)
- Main tasks include
- Ensure that orders are received when goods/services have been supplied
- Liaising with suppliers to resolve any invoice queries
- Answering the telephones and passing on messages in a professional manner
- Taking customer orders
- Updating customers on orders and deliveries
- Dealing with any customer queries
- Supporting internal staff with pricing queries
- Data entry
Requirements
- Excellent IT skills and proficient in the use of Google suite
- Flexible and adaptable attitude with ability to prioritise a range of different tasks.
- Exceptional communication skills, at all levels, both written and verbal.
- Excellent organisational and time management skills.
- Excellent interpersonal skills with other members of staff at all levels of the organisation.
- Confident, enthusiastic and tenacious
- Previous admin or customer service experience
Benefits
- Advice and editing on your current CV
- Dedicated team throughout your journey within the role
- Paid holiday
- Exclusive online services including restaurant and retail discounts
- Chance to receive £25 for referring a friend
- Opportunity for progression into permanent roles
- Competitive rates of pay
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
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Customer service rep/ Administrator in Compton employer: Randstad Employment Bureau
Caterpillar Stockton in Tees Valley is an exceptional employer, offering skilled MIG Welders a chance to work in a modern facility with advanced equipment. With competitive pay starting at £18.98 per hour and opportunities for overtime, employees benefit from a flexible work schedule and a supportive work culture that prioritises safety and teamwork. The company also fosters employee growth through continuous training and development, making it a rewarding place for those seeking meaningful employment.
Contact Details:
Randstad Employment Bureau Recruitment Team
