At a Glance
- Tasks: Manage customer orders, resolve queries, and support internal staff in a dynamic environment.
- Company: Join Holcim, a leading company with a focus on customer service excellence.
- Benefits: Earn £13.45 per hour, enjoy paid holidays, and access exclusive discounts.
- Other info: Flexible shifts, supportive team, and opportunities for progression.
- Why this job: Kickstart your career with a chance for permanent roles and professional growth.
- Qualifications: Previous admin or customer service experience, excellent IT and communication skills.
The predicted salary is between 27000 - 28000 £ per year.
We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience.
Role: Administrator
Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm
Pay: £13.45 per hour
Duration: 6-12 months contract with the potential to go perm dependant on performance
Location: Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA
Main tasks include:
- Ensure that orders are received when goods/services have been supplied
- Liaising with suppliers to resolve any invoice queries
- Answering the telephones and passing on messages in a professional manner
- Taking customer orders
- Updating customers on orders and deliveries
- Dealing with any customer queries
- Supporting internal staff with pricing queries
- Data entry
Requirements:
- Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite
- Flexible and adaptable attitude with ability to prioritise a range of different tasks
- Exceptional communication skills, at all levels, both written and verbal
- Excellent organisational and time management skills
- Excellent interpersonal skills with other members of staff at all levels of the organisation
- Confident, enthusiastic and tenacious
- Previous admin or customer service experience
Benefits:
- Advice and editing on your current CV
- Dedicated team throughout your journey within the role
- Paid holiday
- Exclusive online services including restaurant and retail discounts
- Chance to receive £25 for referring a friend
- Opportunity for progression into permanent roles
- Competitive rates of pay
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Customer Service/Administrator in Carnforth employer: Randstad Employment Bureau
Holcim is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth. Located in the picturesque Nether Kellet, our team enjoys a competitive pay rate, flexible working hours, and exclusive discounts, all while being part of a dedicated team that fosters collaboration and development. With the potential for permanent roles after a successful contract, we are committed to helping our staff thrive in their careers.
Contact Details:
Randstad Employment Bureau Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service/Administrator in Carnforth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holcim. Understand their values and what they do. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Go through common interview questions related to customer service and administration. Think about your past experiences and how they relate to the tasks mentioned in the job description. We want you to shine!
✨Tip Number 3
Show off your skills! During the interview, highlight your IT skills and experience with Google and Microsoft Office. Be ready to give examples of how you've used these tools in previous roles to solve problems or improve processes.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Customer Service/Administrator in Carnforth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous admin and customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Holcim. Keep it friendly and professional, and let us know what excites you about the position.
Show Off Your IT Skills:Since excellent IT skills are a must, make sure to mention your proficiency in Google Suite and Microsoft Office. If you have any specific examples of how you've used these tools effectively, share them with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Randstad Employment Bureau
✨Know Your Stuff
Make sure you brush up on your admin and customer service skills. Familiarise yourself with common tasks like order processing and handling customer queries, as these will likely come up in the interview.
✨Show Off Your Tech Skills
Since the role requires proficiency in Google Suite and Microsoft Office, be ready to discuss your experience with these tools. Maybe even mention specific projects where you used them effectively!
✨Communicate Clearly
Exceptional communication is key for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might want to prepare a few examples of how you've successfully resolved customer issues in the past.
✨Be Adaptable
The job description mentions a flexible attitude, so be prepared to discuss how you've managed multiple tasks or adapted to changing priorities in previous roles. Highlighting your organisational skills will definitely impress!
