At a Glance
- Tasks: Manage customer orders, resolve queries, and support internal staff in a dynamic environment.
- Company: Join Holcim, a leading company with a focus on teamwork and customer satisfaction.
- Benefits: Earn £13.45 per hour, enjoy paid holidays, and access exclusive discounts.
- Other info: Flexible shifts and opportunities for professional growth await you!
- Why this job: Kickstart your career in admin and customer service with potential for permanent roles.
- Qualifications: Previous admin or customer service experience and strong IT skills required.
The predicted salary is between 27000 - 28000 £ per year.
Are you an experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience.
Role: Administrator
Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm
Pay: £13.45 per hour
Duration: 6-12 months contract with the potential to go perm dependant on performance
Location: Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA
Main tasks include:
- Ensure that orders are received when goods/services have been supplied
- Liaising with suppliers to resolve any invoice queries
- Answering the telephones and passing on messages in a professional manner
- Taking customer orders
- Updating customers on orders and deliveries
- Dealing with any customer queries
- Supporting internal staff with pricing queries
- Data entry
Requirements:
- Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite
- Flexible and adaptable attitude with ability to prioritise a range of different tasks
- Exceptional communication skills, at all levels, both written and verbal
- Excellent organisational and time management skills
- Excellent interpersonal skills with other members of staff at all levels of the organisation
- Confident, enthusiastic and tenacious
- Previous admin or customer service experience
Benefits:
- Advice and editing on your current CV
- Dedicated team throughout your journey within the role
- Paid holiday
- Exclusive online services including restaurant and retail discounts
- Chance to receive £25 for referring a friend
- Opportunity for progression into permanent roles
- Competitive rates of pay
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Admin & Customer Service Specialist (6-12m Contract) in Carnforth employer: Randstad Employment Bureau
Holcim is an excellent employer that values its employees by offering a supportive work culture and opportunities for growth within the company. Located in the picturesque Nether Kellet, our team enjoys competitive pay, paid holidays, and exclusive discounts, all while working in a dynamic environment that encourages collaboration and professional development.
Contact Details:
Randstad Employment Bureau Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin & Customer Service Specialist (6-12m Contract) in Carnforth
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Admin & Customer Service Specialist role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Research Holcim and understand their values and services. Tailor your answers to show how your previous admin and customer service experience aligns with what they’re looking for.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions related to admin tasks and customer service scenarios. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you along the way, so make the most of them!
We think you need these skills to ace Admin & Customer Service Specialist (6-12m Contract) in Carnforth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your admin and customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Holcim. Keep it friendly and professional, and let us know what excites you about the position.
Show Off Your IT Skills:Since we’re looking for someone with excellent IT skills, make sure to mention your proficiency in Google Suite and Microsoft Office. If you have any specific examples of how you've used these tools effectively, share them!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Randstad Employment Bureau
✨Know Your Stuff
Make sure you brush up on your admin and customer service skills before the interview. Familiarise yourself with common tasks like order processing and handling customer queries, as well as the tools you'll be using, like Google Suite and Microsoft Office.
✨Show Off Your Communication Skills
Since exceptional communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or resolved issues in the past to demonstrate your interpersonal skills.
✨Be Ready to Prioritise
This job requires a flexible attitude and the ability to juggle multiple tasks. Think of scenarios where you've successfully managed competing priorities and be ready to discuss them during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
