Student Services Officer & First Aid Lead (Maternity Cover) in London

Student Services Officer & First Aid Lead (Maternity Cover) in London

London Temporary 20 - 20 £ / hour (est.) No working from home possible
Randstad Education

At a Glance

  • Tasks: Lead first aid and student services, ensuring a safe and welcoming environment.
  • Company: A supportive school in Bermondsey, Central London.
  • Benefits: Competitive pay, term-time hours, and a chance to make a difference.
  • Other info: Join a dynamic team focused on student wellbeing and safety.
  • Why this job: Be the heart of the school, supporting students and families every day.
  • Qualifications: GCSEs in English and Maths, valid First Aid qualification, and admin experience.

The predicted salary is between 20 - 20 £ per hour.

Location: Bermondsey, Central/Inner London

Pay Rate: £16.00 - £20.00 per hour (Dependent on experience)

Contract Type: Temporary / Contract (Maternity Cover)

Hours: 37.5 hours per week, Term-Time Only (38 weeks per year)

We are seeking a proactive, highly organised and committed Student Services Officer and First Aid Lead to cover maternity leave in our client's school. In this dual‑purpose role, you will be the heart of the school's Student Information Centre and the leading voice for medical and first aid provision. You will ensure a safe, welcoming, and highly efficient environment for students, families and staff alike.

Key Responsibilities
  • Medical & First Aid Leadership: Act as the primary point of contact for all first aid incidents on campus. Lead the academy's medical provision, maintaining first aid procedures, compliance, and equipment. Coordinate first aider training, certification, site coverage, and school vaccination programmes.
  • Student Services & Administration: Support the daily operation of the Student Information Centre, providing a professional and welcoming front‑facing service. Manage day‑to‑day student issues, including uniform compliance, lost property, and direct parent communication. Maintain accurate, highly confidential medical and administrative records in line with data protection guidelines. Collaborate closely with safeguarding, health & safety, and pastoral teams to ensure student wellbeing.
What We Are Looking For
  • Qualifications: A good standard of education (GCSE English and Maths or equivalent) and a valid First Aid Qualification.
  • Experience: Minimum of 3 years of administrative experience, ideally within an educational setting or working closely with children and families.
  • Analytical Skills: Experience managing spreadsheets, analysing first aid/accident logs for patterns, and developing actionable risk‑reduction plans.
  • Knowledge: A solid understanding of safeguarding procedures, confidentiality, infection control, and the social challenges faced by students from disadvantaged backgrounds.
  • Communication: Exceptional written and verbal communication skills with a calm, empathetic, and professional demeanour.

All candidates will be subject to a full enhanced DBS check and thorough vetting procedures.

Randstad Education

Contact Details:

Randstad Education Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Student Services Officer & First Aid Lead (Maternity Cover) in London

Network with Local Healthcare Professionals

Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Randstad Education before they even hit the job boards!

Leverage University Career Services

If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!

Use Online Job Boards Wisely

When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Randstad Education. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!

Showcase Your Adaptability in Interviews

Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Randstad Education you’re ready to step in and make an immediate impact!

We think you need these skills to ace Student Services Officer & First Aid Lead (Maternity Cover) in London

Communication Skills
Flexibility
Adaptability
Compassion
Problem-Solving Skills
Teamwork
Organizational Skills

Some tips for your application 🫡

Highlight Your Health Sciences Knowledge:When applying for the Student Services Officer & First Aid Lead (Maternity Cover) at Randstad Education, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.

Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Randstad Education.

Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.

Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Randstad Education. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.

How to prepare for a job interview at Randstad Education

Brush Up on Health Regulations

Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Randstad Education.

Demonstrate Your Organisational Skills

In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.

Tailor Your Motivation to the Temporary Nature

As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!

Prepare for Scenario-Based Questions

You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.