At a Glance
- Tasks: Be the friendly face of our school, greeting visitors and managing the reception area.
- Company: A vibrant school in Greenwich with a supportive community.
- Benefits: Earn £14.50 per hour, enjoy a benefits package, and access online training.
- Other info: Join a dynamic team and enjoy career growth opportunities.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 14.5 - 14.5 £ per hour.
School Receptionist
Are you a friendly and organised individual with excellent communication skills?
Do you enjoy working in a fast-paced environment and providing exceptional customer service?
Our client in Greenwich is seeking a welcoming and organised School Receptionist to be the first point of contact for our school community.
This is a full time position, Monday - Friday for 35 hours.
This amazing school is looking for people with high aspirations, the desire to achieve and succeed - both for themselves and the students, but also for the community and their colleagues.
This means we're looking for creative thinkers, inspiring individuals and team players.
- What do we offer
- Competitive salary of £14.50 per hour
- Benefits package through Randstad
- Opportunity to work in a supportive and collaborative environment
- A friendly and supportive work environment in a vibrant school community
- Support to edit and improve your CV
- Online training platform with access to courses
• Refer a friend scheme with a reward of £300 of Love 2 Shop vouchers!
In this role, you will
- Greet visitors, students, parents and staff with a warm and professional demeanor
- Answer and direct phone calls efficiently and accurately
- Manage the school's main reception area, ensuring it is tidy and welcoming
- Provide administrative support, such as handling mail, managing appointments and maintaining records
- Assist with other tasks as needed, contributing to the smooth running of the school office
Skill sets that are necessary for this position
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite
- Strong organisational and time management skills
- Ability to handle multiple tasks simultaneously
- Hold the right to work/eligibility in the UK (Essential)
- 2 recent professional references
- Previous experience working with School database software (SIMS) is desirable
- DBS on the update service or willingness to get one
This School is committed to safeguarding and promoting the welfare of children.
All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service.
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School Receptionist - Greenwich employer: Randstad Education
Randstad Education is an exceptional employer, offering a supportive and collaborative work environment in Lingfield, UK. With a focus on employee growth through ongoing training and development, staff are equipped to make a meaningful impact in the lives of young individuals with severe needs. The modern educational setting provides excellent facilities, ensuring that employees have the resources they need to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land School Receptionist - Greenwich
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Randstad Education. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Randstad Education before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace School Receptionist - Greenwich
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Randstad Education:Your cover letter is your chance to shine! Tell us why you want to work at Randstad Education specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Randstad Education!
How to prepare for a job interview at Randstad Education
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
