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For Companies At a Glance
- Tasks: Provide top-notch technical support and lead complex system investigations.
- Company: Join a dynamic tech team in Norfolk with a focus on innovation.
- Benefits: Full-time role with competitive pay, on-call shifts, and career growth.
- Why this job: Be the go-to expert in a fast-paced environment and make a real difference.
- Qualifications: MCP or MCSE certification and relevant technical degree required.
- Other info: Exciting opportunities for professional development and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Location: Norfolk
Job Type: Full-time (includes on-call/shift work)
The Role
Provide second and third-line technical support, managing capacity and proactively monitoring the organization's IT infrastructure. You will supervise other analysts and act as a technical lead for complex system investigations and upgrades.
Essential Skills & Qualifications
- Certification: MCP or MCSE (Windows 2003-2012).
- Education: Relevant Degree, HND, or HNC in a technical discipline.
- Server Infrastructure: Expert support for Windows Server (2003-2012) and OS builds for Windows 7/10.
- Networking: Strong knowledge of LAN, TCP/IP, x400, and RS-232.
- Backups/Security: Management of enterprise backup/restoration (Oracle/AIX) and anti-virus/patching technologies.
- Specialized Systems: Support for MS SQL Server, Web Server products, and multi-user database applications like the ICE system.
Key Responsibilities
- Provide 3rd line technical support for the onsite helpdesk.
- Manage the onsite Citrix Service Farm.
- Plan and supervise maintenance and installation work with contractors and system architects.
- Perform system performance investigations and capacity analysis.
- Participate in the on-call rota as required.
If interested, please apply with your updated CV.
Technical Analyst in Slough employer: Randstad Digital
Contact Detail:
Randstad Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Analyst in Slough
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech industry and let them know you're on the hunt for a Technical Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your knowledge of Windows Server, networking protocols, and backup management. We recommend doing mock interviews with friends or using online platforms to simulate the real deal.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your ability to handle complex system investigations and upgrades.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Analyst in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the Technical Analyst role. We want to see how your background in Windows Server, networking, and technical support shines through!
Showcase Your Certifications: If you've got certifications like MCP or MCSE, flaunt them! We love seeing those qualifications as they show you're serious about your technical expertise and ready to tackle the challenges we face.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon unless it's necessary. Let us know exactly how you can contribute to our team without fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Randstad Digital
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows Server and networking protocols. Be ready to discuss your experience with LAN, TCP/IP, and any relevant certifications like MCP or MCSE. This will show that you're not just familiar with the tech but can also lead complex investigations.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical challenges in the past. Think about times when you provided second or third-line support and how you managed to resolve issues efficiently. This will demonstrate your analytical skills and ability to work under pressure.
✨Understand the Company’s IT Infrastructure
Do a bit of homework on the organisation's IT setup and any technologies they use. If you can reference their systems or mention how your skills align with their needs, it’ll show that you’re genuinely interested and proactive. Plus, it gives you a chance to ask insightful questions!
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions where you'll need to explain how you'd handle specific technical issues or system upgrades. Practise articulating your thought process clearly and logically, as this will highlight your leadership potential and technical expertise.
