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- Tasks: Lead the design and architecture of innovative Pega solutions in a remote setting.
- Company: Join a leading tech recruitment firm with a focus on IT & Engineering.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Why this job: Shape the future of Pega technology while working on exciting AI initiatives.
- Qualifications: 10-14 years experience, with strong Pega CS and integration design skills.
- Other info: Dynamic role with potential for significant impact and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Location: Remote
Job type: Permanent
Salary: Open to the market rates
Experience: 10-14 years overall; 3+ years as LSA; 2+ Pega CS end-to-end implementations
Role Summary: Design Authority. Owns architecture, quality, performance, security, and DevOps; leads CoE standards and AI enablement.
Key Responsibilities:
- Own solution blueprint: case taxonomy, microjourneys, interaction flows, CSR Desktop, Knowledge, and Digital Messaging.
- Define non-functional requirements (scale, resiliency) and node strategy: Queue Processors vs. Job Schedulers, background processing, caching.
- Integration architecture: REST/JSON, SOAP (if needed), OAuth2/SAML, eventing (Kafka/JMS), idempotency, pagination, circuit breaker and retry patterns.
- Data design: enterprise data model, data pages (scope, refresh), reference data strategy, data obfuscation and masking for PII.
- UX strategy: Constellation (preferred) / Cosmos; accessibility (WCAG), localization/i18n, responsive behavior.
- DevOps: Deployment Manager pipelines, product packaging/versioning, branching/merge policy, automated quality gates, rollback patterns.
- Observability and performance: PDC operating rhythm, PAL/Alerts analysis, log correlation; performance test strategy and tuning.
- Security & compliance: GDPR-aligned retention/erasure, RBAC/ABAC, secrets management, auditability, encryption at rest and in transit.
- CoE leadership: guardrails & code review checklists, reusable components, reference architectures, developer onboarding and enablement.
- AI initiatives: seed NLP/Email Bot, Digital Messaging intent/sentiment, GenAI-assisted CSR (summarization, knowledge retrieval), and governance (prompt/data policies).
Must-Have Skills:
- Pega CS depth: Interaction Portal, Service Cases, Knowledge, Email Bot, Digital Messaging (e.g., chat/WhatsApp) with production go-lives.
- Constellation experience: view templates, regions, editable tables, data-reference patterns; or strong Cosmos with migration path understanding.
- Integration design mastery: REST with OAuth2 (client credentials, auth code), error handling frameworks, request/response mapping, timeouts, retries, backoff.
- Event-driven patterns: Kafka/JMS producers/consumers, correlation IDs, exactly-once/at-least-once semantics, dead-letter handling.
- Performance engineering: PDC triage, PAL reading, DB indexing considerations, cache invalidation, node classification, queue throughput tuning.
- DevOps at scale: multi-stage pipelines in Deployment Manager, artifact versioning, approvals, infrastructure-as-code collaboration, release governance.
- Security engineering: Access Manager, attribute-based access control (ABAC) using Access When, field-level encryption/obfuscation, secure logging.
- Testing leadership: PegaUnit strategy, scenario tests, contract tests for integrations, test data management, coverage KPIs.
- Documentation & stakeholder management: architecture decision records (ADRs), trade-off analysis, executive communication, risk management.
Nice-to-Have:
- Customer Decision Hub (CDH) to power NBA in service context and next-best-service actions.
- GenAI/Agentic AI in Pega (e.g., summarization, knowledge buddy/coach patterns) and NLP model tuning.
- Telephony/CCaaS: Genesys, Amazon Connect, Twilio, NICE; CTI handoff and screen-pop patterns.
- Cloud ops (Pega Cloud, AWS/Azure) and enterprise observability (Splunk/Datadog/New Relic).
- Travel/e-commerce domain: booking amendments, refunds/chargebacks, partner/supplier support, fraud/risk workflows.
Certifications:
- Mandatory: Pega Certified Lead System Architect (CLSA)
- Preferred: Pega Decisioning Consultant, badges in GenAI, Digital Messaging, PDC
If you're excited about this role then we would like to hear from you! Please apply with a copy of your CV or send it to Prasanna . merugu @ randstaddigital . com and let's start the conversation!
Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Pega Lead System Architect LSA employer: Randstad Digital
Contact Detail:
Randstad Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pega Lead System Architect LSA
✨Tip Number 1
Network like a pro! Reach out to your connections in the Pega community or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your Pega implementations and architecture designs. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Mock interviews with friends or mentors can boost your confidence and help you articulate your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Pega Lead System Architect LSA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with Pega and the specific skills mentioned in the job description. We want to see how your background aligns with the role, so don’t hold back on showcasing your relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Pega Lead System Architect position and how your expertise can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Quantify your successes where possible, like improvements in performance or successful project completions. We want to see the impact you’ve made!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Randstad Digital
✨Know Your Pega Inside Out
Make sure you’re well-versed in Pega CS and the specific tools mentioned in the job description. Brush up on your experience with Interaction Portal, Service Cases, and Digital Messaging. Be ready to discuss your past implementations and how they align with the role.
✨Master the Architecture
Understand the architecture principles that govern Pega systems. Be prepared to explain your approach to defining non-functional requirements and integration architecture. Highlight any experience you have with REST/JSON and OAuth2, as these are crucial for the role.
✨Showcase Your DevOps Skills
Since this role involves a lot of DevOps responsibilities, be ready to talk about your experience with multi-stage pipelines and infrastructure-as-code. Discuss any tools you've used for deployment and how you ensure quality gates are met during releases.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving skills. Think of examples where you’ve had to make architectural decisions or handle performance issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
