Job Title: Third Line Citrix SME(SC Clearance
fully transferrable
) Engagement Type: Contract (Initial 3 Months, with potential for extension) Work Location:
Preston
, UK (Onsite) Role Overview: We are looking for an experienced and highly skilled Third Line Citrix Subject Matter Expert (SME) to join our onsite support team. Servicing as a key technical authority for our Citrix infrastructure, you will play a crucial role in maintaining platform stability, driving performance optimization, and supporting strategic scalability initiatives across our UK Secure Client environments. As a multi-skilled 3rd Line Specialist, you will oversee the maintenance, expansion, and high-tier support of customer environments to ensure a seamless end-user experience. This position requires a proactive problem-solver who takes ownership of complex technical challenges, delivers robust solutions, and places customer satisfaction at the forefront. The position is primarily onsite in Preston. Key Responsibilities: Serve as the primary technical escalation point and SME for Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC. Provide advanced 3rd-line technical support for complex incidents, escalations, and problem management lifecycles. Lead troubleshooting and root-cause analysis efforts for critical issues across all Citrix platforms. Configure, optimize, and maintain Citrix policies, profile management, and overall end-user experience settings. Partner with architecture and engineering teams to design, build, and deploy robust Citrix solutions. Execute regular patching, component upgrades, and platform migrations across the Citrix estate. Proactively address defect management and lead technical assurance activities to prevent recurring issues. Engage confidently with internal teams, cross-capability groups,
Third Line Citrix SME - SC Clearance fully transferable in London employer: Randstad Digital
Join a well-established firm in London as a Senior Linux Engineer, where you will be part of a dynamic team dedicated to innovation and automation. With a strong focus on employee growth, the company offers opportunities for skill enhancement through hands-on projects and collaboration with technical experts. Enjoy a supportive work culture that values creativity and efficiency, all while working in a vibrant city known for its tech advancements.
