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- Tasks: Provide top-notch technical support and lead complex system investigations.
- Company: Join a dynamic tech team in Norfolk with a focus on innovation.
- Benefits: Full-time role with competitive pay, on-call shifts, and career growth.
- Why this job: Be the go-to expert in a fast-paced environment and make a real difference.
- Qualifications: Relevant technical degree and certifications like MCP or MCSE required.
- Other info: Exciting opportunities for professional development and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Location: Norfolk
Job Type: Full-time (includes on-call/shift work)
The Role
Provide second and third-line technical support, managing capacity and proactively monitoring the organization's IT infrastructure. You will supervise other analysts and act as a technical lead for complex system investigations and upgrades.
Essential Skills & Qualifications
- Certification: MCP or MCSE (Windows 2003-2012).
- Education: Relevant Degree, HND, or HNC in a technical discipline.
- Server Infrastructure: Expert support for Windows Server (2003-2012) and OS builds for Windows 7/10.
- Networking: Strong knowledge of LAN, TCP/IP, x400, and RS-232.
- Backups/Security: Management of enterprise backup/restoration (Oracle/AIX) and anti-virus/patching technologies.
- Specialized Systems: Support for MS SQL Server, Web Server products, and multi-user database applications like the ICE system.
Key Responsibilities
- Provide 3rd line technical support for the onsite helpdesk.
- Manage the onsite Citrix Service Farm.
- Plan and supervise maintenance and installation work with contractors and system architects.
- Perform system performance investigations and capacity analysis.
- Participate in the on-call rota as required.
If interested, please apply with your updated CV.
Technical Analyst in London employer: Randstad Digital
Contact Detail:
Randstad Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Analyst in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech industry and let them know you're on the hunt for a Technical Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your knowledge of Windows Server, networking protocols, and backup management. We recommend doing some mock interviews with friends or using online platforms to get comfortable with the questions you might face.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific challenges you've faced in previous roles and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don't forget to apply through our website! We often have exclusive listings that you won't find elsewhere. Plus, it shows you're genuinely interested in joining our team. So, get that CV polished and hit 'apply'!
We think you need these skills to ace Technical Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Analyst role. Highlight your relevant experience with Windows Server, networking, and any certifications like MCP or MCSE. We want to see how your skills match what we're looking for!
Showcase Your Technical Skills: In your application, don’t just list your skills—show us how you've used them! Give examples of how you've provided second and third-line support or managed IT infrastructure. This helps us understand your hands-on experience.
Keep It Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for your skills and achievements to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows us you're keen on joining the StudySmarter team!
How to prepare for a job interview at Randstad Digital
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server (2003-2012) and the OS builds for Windows 7/10. Be ready to discuss specific scenarios where you've provided second or third-line support, as well as any complex system investigations you've led.
✨Show Off Your Networking Skills
Familiarise yourself with LAN, TCP/IP, x400, and RS-232 protocols. During the interview, be prepared to explain how you've used these technologies in past roles, especially in troubleshooting and resolving network issues.
✨Demonstrate Your Backup and Security Know-How
Highlight your experience with enterprise backup/restoration processes and anti-virus/patching technologies. You might be asked about specific tools you've used, so have examples ready to showcase your expertise in managing security and backups.
✨Be Ready for Real-World Scenarios
Expect situational questions that test your problem-solving skills. Think of examples where you've had to manage capacity or perform system performance investigations. Showing how you approach these challenges will impress the interviewers.
