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- Tasks: Lead user research for healthcare digital services and mentor teams in user-centred practices.
- Company: Join a dynamic team transforming healthcare through innovative digital solutions.
- Benefits: Enjoy mostly remote work with occasional onsite collaboration across Wales.
- Why this job: Make a real impact on healthcare services while advocating for inclusive design.
- Qualifications: Proven experience in user research, preferably in health/public sector, with a Master's degree.
- Other info: Contract role for 6 months with potential for extension.
The predicted salary is between 42000 - 84000 £ per year.
Job Title: Senior User Researcher Location: Cardiff, Wales Employment Type: Contract – 6 months (possible extension) Working Model: Mostly Remote (occasional onsite across Wales) Join a healthcare digital transformation team to lead user research for service delivery projects. You’ll work both independently and collaboratively to design research strategies, deliver insights, and support service improvements. Key Responsibilities: Lead and conduct user research across the healthcare digital services. Mentor researchers; train teams in user-centred and agile practices. Deliver organisation-wide research training programmes. Advocate for inclusive, accessible, evidence-based design. Analyse data, produce insights, and influence service policy. Collaborate with cross-functional teams and manage stakeholders. Ensure research quality, cost-effectiveness, and alignment with user needs. Requirements: Proven experience in senior user research roles (health/public sector preferred). Strong in qualitative/quantitative methods and inclusive design. Master’s degree or equivalent experience. Desirable: FEDIP Senior Practitioner, CXA certification.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Lead User researcher employer: Randstad Digital
Contact Detail:
Randstad Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead User researcher
✨Tip Number 1
Network with professionals in the healthcare and user research fields. Attend relevant conferences or webinars to connect with others who may have insights into the role or the organisation. This can help you gain valuable information and potentially get a referral.
✨Tip Number 2
Familiarise yourself with the latest trends and methodologies in user research, especially those related to healthcare. Being able to discuss current practices and innovations during interviews will demonstrate your expertise and passion for the field.
✨Tip Number 3
Prepare to showcase your experience in mentoring and training others in user-centred design. Think of specific examples where you've successfully led teams or improved processes, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Research the organisation's current projects and challenges in digital transformation within healthcare. Tailor your discussions to show how your skills and experiences can directly address their needs and contribute to their goals.
We think you need these skills to ace Lead User researcher
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Lead User Researcher. Familiarise yourself with user research methodologies, especially in the healthcare sector, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in senior user research roles. Be specific about your work in the health or public sector, and detail your expertise in both qualitative and quantitative methods.
Showcase Leadership Skills: Since the role involves mentoring researchers and training teams, highlight any previous leadership or mentoring experiences. Provide examples of how you've successfully led projects or initiatives in user-centred design.
Tailor Your Application: Customise your application to reflect the key requirements mentioned in the job description. Use keywords from the listing, such as 'inclusive design' and 'evidence-based design', to demonstrate your alignment with the company's values and needs.
How to prepare for a job interview at Randstad Digital
✨Showcase Your Research Experience
Be prepared to discuss your previous user research projects in detail. Highlight specific methodologies you used, the insights you gained, and how those insights influenced service delivery or policy changes.
✨Demonstrate Leadership Skills
As a Lead User Researcher, you'll be mentoring others. Share examples of how you've successfully led teams or trained colleagues in user-centred practices, showcasing your ability to inspire and guide others.
✨Emphasise Collaboration
This role requires working with cross-functional teams. Be ready to discuss how you've collaborated with different stakeholders in the past, and how you ensured that user needs were at the forefront of discussions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in user research and how you approached them, particularly in the healthcare sector.
