Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead design for complex healthcare services and mentor teams in user-centred design.
- Company: Join a dynamic team transforming healthcare through digital innovation.
- Benefits: Enjoy mostly remote work with occasional onsite collaboration and flexible hours.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: Significant experience in service design, especially in healthcare or digital transformation.
- Other info: This is an urgent role with immediate start; apply now!
The predicted salary is between 48000 - 72000 £ per year.
Location: Cardiff, Wales
Employment Type: Contract 6 months with possibility for extension (Mostly Remote with occasional onsite)
My client, who operates in the Healthcare Digital Transformation sector, is looking for a skilled Lead Service Designer to join their team. In this role, you will work independently with minimal support, influencing and mentoring others while collaborating with service managers and programme directors to develop impactful design concepts.
Responsibilities:
- Lead design across complex services, including Vaccine and Pharmacy Services.
- Collaborate with teams to plan and implement new systems, ensuring effective service delivery.
- Set direction and embed best practices within the newly formed UCD team.
- Mentor and guide colleagues on user-centred design and agile practices.
- Manage stakeholder expectations and communicate complex design decisions.
- Develop systems across multiple services and ensure operational efficiency.
Skills & Experience:
- Significant experience in a service designer role, with a strong understanding of user-centred design.
- Proven track record in delivering complex digital service and product design projects.
- Ability to lead and mentor teams, especially in agile environments.
- Experience in managing design work within the healthcare or digital transformation sectors.
- Strong communication, leadership, and problem-solving skills.
This is an urgent vacancy for an immediate start. If you are interested, please apply directly to the ad or send your CV to santi.kalathoti@randstaddigital.com
Lead Service designer employer: Randstad Digital
Contact Detail:
Randstad Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service designer
✨Tip Number 1
Familiarise yourself with the latest trends in user-centred design, especially within the healthcare sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals already working in service design or healthcare digital transformation. Engaging with them can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples from your past work that showcase your ability to lead design projects and mentor others. Highlighting your experience in agile environments will be particularly relevant for this role.
✨Tip Number 4
Research the company’s current projects and challenges in the healthcare digital transformation space. Being able to speak knowledgeably about their work will show your genuine interest and help you stand out during discussions.
We think you need these skills to ace Lead Service designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service design, particularly in user-centred design and agile environments. Emphasise any relevant projects you've led, especially in the healthcare or digital transformation sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service design and your ability to mentor others. Mention specific examples of how you've influenced teams and delivered complex digital services.
Highlight Relevant Skills: In your application, clearly outline your skills in communication, leadership, and problem-solving. Provide examples of how you've managed stakeholder expectations and communicated complex design decisions in previous roles.
Showcase Your Impact: When detailing your experience, focus on the impact of your work. Use metrics or specific outcomes to demonstrate how your design concepts have improved service delivery or operational efficiency in past projects.
How to prepare for a job interview at Randstad Digital
✨Showcase Your Experience
Be prepared to discuss your previous roles in service design, especially those related to healthcare or digital transformation. Highlight specific projects where you led design initiatives and the impact they had on service delivery.
✨Demonstrate User-Centred Design Knowledge
Since the role requires a strong understanding of user-centred design, be ready to explain your approach to this methodology. Share examples of how you've applied it in past projects and the outcomes achieved.
✨Prepare for Stakeholder Management Questions
Expect questions about managing stakeholder expectations and communicating complex design decisions. Think of scenarios where you successfully navigated these challenges and be ready to share your strategies.
✨Emphasise Leadership and Mentoring Skills
As a Lead Service Designer, you'll need to mentor others. Prepare to discuss your leadership style and provide examples of how you've guided teams in agile environments, focusing on fostering collaboration and best practices.
