Randstad Digital in Fareham is seeking an IT Service Desk Team Leader to oversee daily operations of the client support team. Based in Fareham with 4 days onsite, the role blends hands-on technical escalation with people management to drive service improvements and world-class support for users.
You will supervise a team of analysts, uphold SLAs, manage escalations, and contribute to knowledge management and reporting. Strong ITIL knowledge, Windows/macOS, M365, and AD skills are required.
#J-18808-LjbffrIT Service Desk Team Lead - Onsite 4 Days, Lead & Grow in Fareham employer: Randstad Digital
Randstad Digital is an excellent employer for Senior Android Engineers, offering a dynamic work culture that fosters collaboration and innovation. With a focus on employee growth, the company provides opportunities for professional development and exposure to cutting-edge technologies, including AI-assisted coding tools. Located in the United Kingdom, Randstad Digital values its team members by promoting a healthy work-life balance and a supportive environment that encourages creativity and high-impact contributions.