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- Tasks: Support and manage Unified Communications platforms while collaborating with engineering teams.
- Company: Join a vibrant team focused on innovation and technical excellence.
- Benefits: Enjoy hybrid work, competitive rates, and a supportive growth environment.
- Why this job: Work with cutting-edge technologies and make a real impact in a fast-paced setting.
- Qualifications: Experience with messaging platforms, scripting skills, and strong communication abilities required.
- Other info: On-call support may be needed during nights and weekends.
The predicted salary is between 36000 - 60000 £ per year.
NOW HIRING: Communications Engineer / Messaging Ops Support Engineer (Mattermost/Symphony)
Location: Chester or Bromley (Hybrid - 3 days onsite/week)
Contract: 12 Months | Full-Time (with out-of-hours support)
Rate: Highly competitive for the right candidate
Are you passionate about Unified Communications and ready to take your skills to the next level? We’re looking for an experienced Operations Support Analyst / Messaging Ops Support Engineer to join our growing team! This is your opportunity to work on cutting-edge technologies in a fast-paced, collaborative environment where innovation and technical excellence are at the core of everything we do.
Key Skills We’re Looking For:
- Proven experience with Skype for Business, Mattermost/Symphony, MS Teams
- Strong knowledge of persistent chat platforms (Symphony/Mattermost essential)
- Familiarity with Cisco UC Suite (Teams, Jabber, WebEx)
- Advanced scripting skills (PowerShell a must)
- Monitoring tools like Splunk, SCOM
- Strong infrastructure knowledge to support messaging platforms
- Solid understanding of Active Directory, SQL, Networking, Linux, and Virtual Platforms
- Excellent communication, troubleshooting, and stakeholder engagement skills
- ITIL principles experience (certification a plus)
What You’ll Be Doing:
- Supporting and managing Unified Communications platforms
- Handling escalations, infrastructure deployments, and production changes
- Collaborating with Architecture & Engineering teams
- Monitoring performance, capacity, and availability
- Providing on-call support as needed (nights/weekends)
Why Join Us?
- Be part of a vibrant and innovative team
- Work in a supportive, growth-focused environment
- Enjoy a highly competitive rate and exciting challenges
Ready to make an impact? Let’s talk! Apply now or reach out for more info.
Communications System Engineer employer: Randstad Digital
Contact Detail:
Randstad Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications System Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Mattermost, Symphony, and Skype for Business. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Network with professionals in the Unified Communications field. Attend industry meetups or online forums where you can connect with current employees or others in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your scripting skills, particularly in PowerShell, as this is a key requirement for the role. Consider creating small projects or scripts that demonstrate your ability to automate tasks, which you can showcase during discussions.
✨Tip Number 4
Prepare to discuss your experience with monitoring tools like Splunk and SCOM. Be ready to share specific examples of how you've used these tools to troubleshoot issues or improve system performance in previous roles.
We think you need these skills to ace Communications System Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Unified Communications, especially with platforms like Skype for Business, Mattermost, and MS Teams. Use specific examples to demonstrate your skills in scripting and infrastructure knowledge.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Unified Communications and detail how your background aligns with the key skills mentioned in the job description. Mention your familiarity with ITIL principles and any relevant certifications.
Showcase Technical Skills: Clearly outline your technical skills related to messaging platforms, monitoring tools, and scripting languages. Provide examples of how you've used these skills in previous roles to solve problems or improve processes.
Highlight Communication Abilities: Since excellent communication and stakeholder engagement skills are crucial for this role, include examples of how you've effectively communicated in past positions, particularly in collaborative environments.
How to prepare for a job interview at Randstad Digital
✨Showcase Your Technical Skills
Make sure to highlight your experience with Skype for Business, Mattermost, and MS Teams during the interview. Be prepared to discuss specific projects where you utilised these platforms, as well as your advanced scripting skills, particularly in PowerShell.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your troubleshooting skills. Prepare examples of past challenges you've faced in Unified Communications and how you resolved them, especially regarding infrastructure deployments and production changes.
✨Engage with Stakeholders
Since excellent communication and stakeholder engagement skills are crucial for this role, be ready to discuss how you've effectively collaborated with teams in the past. Share experiences where your communication made a significant impact on project outcomes.
✨Familiarise Yourself with ITIL Principles
If you have ITIL certification or experience, make sure to mention it. Be prepared to explain how you've applied ITIL principles in your previous roles, particularly in managing Unified Communications platforms and handling escalations.
