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- Tasks: Provide top-notch customer service and solve problems remotely.
- Company: Join a leading consultancy firm with a strong reputation.
- Benefits: Competitive pay, flexible remote work, and a supportive team environment.
- Why this job: Make a difference by helping customers while working from home.
- Qualifications: Must speak Welsh and have prior customer service experience.
- Other info: 6-month contract with potential for growth in a dynamic setting.
The predicted salary is between 12 - 16 £ per hour.
Customer Service Remote working | 6 Months Contract £12 to £16 per hour
Monday to Friday 9am to 5pm
A top tier consultancy firm is looking for a customer service advisor to join their team and contribute to back office tasks. You will play a key role within the organisation and solve problems following the correct protocol and guidelines.
Essential Skills- Prior experience in a customer service role
- Must be able to speak to stakeholders at all levels in Welsh
- Back office experience
If interested please apply directly to the AD or send CVs to Randstad Technologies.
Customer Service Advisor- Welsh Speaking in City of London employer: Randstad Digital
Contact Detail:
Randstad Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor- Welsh Speaking in City of London
✨Tip Number 1
Make sure you brush up on your Welsh language skills! Since this role requires you to communicate with stakeholders in Welsh, practice speaking and writing in the language to boost your confidence.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of the consultancy firm on LinkedIn. A friendly chat can give us insights into the company culture and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by familiarising yourself with common customer service scenarios. Think about how you would handle various situations, especially those that require problem-solving and following protocols.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Customer Service Advisor role.
We think you need these skills to ace Customer Service Advisor- Welsh Speaking in City of London
Some tips for your application 🫡
Show Off Your Welsh Skills: Since this role requires you to speak Welsh, make sure to highlight your language skills right at the top of your CV. We want to see how you can communicate effectively with stakeholders in both Welsh and English!
Tailor Your Experience: When you're writing your application, focus on your previous customer service roles. We’re looking for specific examples that showcase your back office experience and problem-solving skills. Make it easy for us to see why you’re a great fit!
Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a professional application. Use a friendly tone but keep it polished. We want to get a sense of your personality while also knowing you can handle the job!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Randstad Digital
✨Brush Up on Your Welsh
Since this role requires you to speak Welsh, make sure you're comfortable with the language. Practise common customer service phrases and scenarios in Welsh so you can communicate confidently during the interview.
✨Know Your Customer Service Basics
Review key customer service principles and be ready to discuss your previous experiences. Think of specific examples where you've successfully resolved issues or improved customer satisfaction, as this will show your capability in the role.
✨Familiarise Yourself with Back Office Tasks
Understand what back office tasks might involve in a customer service context. Be prepared to talk about any relevant experience you have and how you can contribute to the team's efficiency and effectiveness.
✨Prepare Questions for Your Interviewers
Show your interest in the role by preparing thoughtful questions. Ask about the team dynamics, the tools they use for customer service, or how success is measured in this position. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
