At a Glance
- Tasks: Lead the transition of critical infrastructure services to ensure operational readiness.
- Company: Dynamic organisation focused on service management and operations.
- Benefits: Competitive pay, flexible working options, and a chance to make an impact.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Be at the forefront of IT transitions and shape live operations.
- Qualifications: Experience in service transition and strong stakeholder management skills.
The predicted salary is between 61408 - 75000 £ per year.
Location: London, Birmingham, Manchester, Sheffield
Duration: 6 Months Contract
The Role: We are seeking an experienced Transition Project Manager for a critical 6-month contract focused on the Service Management, Operations Process. This is a high-stakes role acting as the bridge between project delivery and live operations. You will ensure all new and changed critical infrastructure services are resilient, supportable, and meet strict operational readiness and service acceptance standards before going live.
Key Responsibilities:
- Own the Transition Lifecycle: Lead the managed service introduction end-to-end across internal teams, customers, and third-party suppliers.
- Establish Operational Models: Define support arrangements, SLAs, OLAs, monitoring, and operational runbooks.
- Drive Governance: Enforce service acceptance criteria and manage transition plans, milestones, risks, and formal handover approvals.
What We Are Looking For:
- Service Transition Expertise: Proven experience transitioning large-scale IT, telecom, or infrastructure services into live environments (ITIL framework).
- Critical Infrastructure Background: Experience in telecoms, networks, data centers, or facilities/estates management.
- Stakeholder Management: Strong governance skills with the ability to manage third-party suppliers and hold the line on quality.
- Immediate Availability: Ready to hit the ground running for a fast-paced, 6-month execution phase.
Project Manager employer: Randstad Digital UK
As a leading employer in the IT and telecom sector, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Our London, Birmingham, Manchester, and Sheffield locations offer employees not only competitive benefits and flexible working arrangements but also ample opportunities for professional growth and development within a supportive environment. Join us to be part of a team that is dedicated to delivering excellence in service management and operations, while making a meaningful impact in the industry.
