At a Glance
- Tasks: Lead the transition of critical infrastructure services to ensure operational readiness.
- Company: Dynamic organisation focused on Emergency Services Network projects.
- Benefits: Competitive pay, flexible working options, and a chance to make a real difference.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Be at the forefront of vital projects that impact public safety and service delivery.
- Qualifications: Experience in IT service transition and strong stakeholder management skills.
The predicted salary is between 61408 - 75000 £ per year.
We are seeking an experienced Transition Project Manager for a critical 6-month contract focused on the Emergency Services Network (ESN). This is a high-stakes role acting as the bridge between project delivery and live operations. You will ensure all new and changed critical infrastructure services are resilient, supportable, and meet strict operational readiness and service acceptance standards before going live.
Key Responsibilities:
- Own the Transition Lifecycle: Lead the managed service introduction end-to-end across internal teams, customers, and third-party suppliers.
- Establish Operational Models: Define support arrangements, SLAs, OLAs, monitoring, and operational runbooks.
- Drive Governance: Enforce service acceptance criteria and manage transition plans, milestones, risks, and formal handover approvals.
What We Are Looking For:
- Service Transition Expertise: Proven experience transitioning large-scale IT, telecom, or infrastructure services into live environments (ITIL framework).
- Critical Infrastructure Background: Experience in telecoms, networks, data centers, or facilities/estates management.
- Stakeholder Management: Strong governance skills with the ability to manage third-party suppliers and hold the line on quality.
- Immediate Availability: Ready to hit the ground running for a fast-paced, 6-month execution phase.
Project Manager in London employer: Randstad Digital UK
As a leading employer in the critical infrastructure sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored training programmes and opportunities for advancement within our London, Birmingham, Manchester, and Sheffield locations. Join us to be part of a mission-driven team where your contributions directly impact public safety and operational excellence.
