At a Glance
- Tasks: Be the friendly voice for customers, helping them with their Personal Loans queries.
- Company: Join a dynamic team in a leading financial services company.
- Benefits: Competitive pay, supportive team environment, and valuable experience.
- Other info: Fast-paced role with opportunities to grow your career.
- Why this job: Make a difference by providing excellent customer service and resolving issues.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 23906 - 29218 £ per year.
We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to:
- Acting as first point of contact for Personal Loans account holders via inbound calls
- Take responsibility for managing customer information in line with GDPR experience
- Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service
- Striving to ensure a first-outcome resolution for our customers
- Able to work in a fast-paced environment while ensuring that processes are followed
Customer Service Specialist employer: Randstad Digital UK
Randstad Digital UK is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. With a focus on employee growth, you will have access to continuous learning opportunities while working on impactful projects that reach millions of users globally. Located in a dynamic environment, we prioritise quality and teamwork, making it a rewarding place for experienced Android engineers to thrive.
We think you need these skills to ace Customer Service Specialist
Problem-Solving Skills
Communication Skills
Attention to Detail
Adaptability
Collaboration
Customer Service
Time Management
