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- Tasks: Manage customer communication and coordinate transport for deliveries.
- Company: Join DS Smith, a leader in the manufacturing and transport industry.
- Benefits: Earn £14.54 per hour with ongoing work and flexible shifts.
- Other info: Enjoy a 4 on 4 off shift pattern, including weekends.
- Why this job: Be part of a dynamic team and enhance your admin skills in a fast-paced environment.
- Qualifications: Previous admin or customer service experience is essential.
The predicted salary is between 30000 - 30000 £ per year.
Are you an experienced administrator or customer service advisor? DS Smith are currently looking for an experienced Administrator to work in their Milton Keynes depot. This role is ideal for someone with previous admin and customer service experience within a manufacturing/warehouse/transport environment.
Main tasks include:
- Manage communication with customers outside of standard business hours, ensuring queries and issues are handled promptly.
- Coordinate and book transport for outbound deliveries outside of normal operating hours.
- Arrange delivery bookings via phone and email, ensuring all required information is accurately recorded.
- Maintain and update tracking reports for all inbound and outbound orders, always ensuring data accuracy.
- Process orders within the system and allocate them to the relevant shipments.
- Cross-check delivery documentation against received goods and highlight any discrepancies or issues.
- Monitor and record transport-related costs, updating financial tracking reports accordingly.
- Track and report on OTIF (On Time In Full) performance, ensuring data is kept up to date.
- Liaise with Customer Service teams during business hours to ensure smooth operational flow.
Transport Administrator employer: Randstad Delivery
Contact Detail:
Randstad Delivery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to transport administration. Think about your past experiences and how they relate to the role at DS Smith. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t just wait for jobs to come to you! Actively apply through our website and keep an eye on new postings. The more applications you send, the better your chances of landing that Transport Administrator role.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you fresh in their minds and demonstrates your professionalism.
We think you need these skills to ace Transport Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your admin and customer service experience, especially in transport or manufacturing. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Transport Administrator role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the job.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about DS Smith and what we do!
How to prepare for a job interview at Randstad Delivery
✨Know Your Stuff
Make sure you understand the role of a Transport Administrator inside out. Familiarise yourself with the key tasks mentioned in the job description, like managing customer communication and coordinating transport bookings. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your previous admin or customer service roles that highlight your skills. Think about times when you successfully managed queries outside of standard hours or handled discrepancies in delivery documentation. Sharing these stories will demonstrate your capability and fit for the role.
✨Brush Up on Data Accuracy
Since maintaining accurate tracking reports is crucial, be ready to discuss how you ensure data accuracy in your work. You might want to mention any systems or processes you've used in the past to keep track of orders and costs. This shows that you take attention to detail seriously, which is vital for this role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the team you'll be working with. This not only shows your interest but also helps you gauge if DS Smith is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a more personal level.