At a Glance
- Tasks: Manage customer orders, provide support, and ensure product availability.
- Company: Join Holcim, a leading company in the construction industry.
- Benefits: Earn ÂŁ13.45 per hour, enjoy paid holidays, and access exclusive discounts.
- Why this job: Kickstart your career in a supportive team with opportunities for growth.
- Qualifications: Experience in sales administration and strong IT skills required.
- Other info: 100% office-based role with a Monday to Friday schedule.
The predicted salary is between 27000 - 28000 ÂŁ per year.
Do you have experience in a Sales or customer focused administrative environment? Do you consider yourself to be IT literate? Are you based in or around Coalville? If the answer is “Yes”, then Holcim are looking for someone like you to join their internal sales and customer service team.
The successful applicant will be someone with previous sales administration experience who considers themselves to be a team player, open minded and resilient.
Role: Sales Administrator
Pay: ÂŁ13.45 per hour
Location: Holcim, Bardon Hill, Coalville LE67 1TD (100% office based)
Shift pattern: Monday - Friday 8.00 - 5.00 (or 4.30 with only 30min lunch)
Duration: Till Dec 26
Start date: ASAP (within 1-2 weeks)
Responsibilities:
- Accepting orders via telephone from new and existing customers
- Accepting orders via an online portal
- Managing the input of orders and ensuring availability of product
- Pricing of product
- Arranging delivery of product
- Offering customer support to stakeholders
- Communicating with internal and external contacts in a clear and efficient manner
- Providing resolutions to all queries raised
- Signposting stakeholders in the right direction for queries you are unable to resolve
- Handling any complaints in a quick and effective manner
- Collaborating data into IT systems
Experience needed:
- Prior experience in a customer facing or sales administrative role
- Capacity to operate with minimal supervision
- Strong IT literacy skills with MS Office and Google
- Experience with in house IT systems
- Confident telephone manner
- Strong verbal and written communication skills
- Excellent interpersonal skills
- Great attention to detail
Benefits:
- Advice and editing on your current CV
- Dedicated team throughout your journey within the role
- Paid holiday
- Exclusive online services including restaurant and retail discounts
- Chance to receive ÂŁ300* for referring a friend
- Opportunity for progression into permanent roles
- Competitive rates of pay
Does this role sound interesting? Apply today and a team member will be in contact if you meet our requirements. All applicants are subject to vetting checks including but not limited to: Right to work check, Medical assessment and reference check.
Sales Administrator employer: Randstad Delivery
Contact Detail:
Randstad Delivery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Get to know the company! Research Holcim and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be accepting orders over the phone, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with common customer queries.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with MS Office and any other systems you've used. Maybe even prepare a quick demo if you can, to really impress them!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates take initiative!
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your IT literacy and communication abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Holcim. Be sure to mention your resilience and teamwork skills, as these are key for us.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, just like we expect in the role. Avoid jargon and make it easy for us to see your strengths!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Randstad Delivery
✨Know Your Sales Admin Stuff
Make sure you brush up on your sales administration knowledge. Be ready to discuss your previous experiences in handling orders, managing customer queries, and using IT systems. Highlight specific examples that showcase your skills and how they relate to the role.
✨Show Off Your IT Skills
Since the job requires strong IT literacy, be prepared to talk about your experience with MS Office and any other relevant software. If you've used in-house IT systems before, mention them! You might even want to practice navigating common tools to demonstrate your confidence.
✨Communicate Clearly
Effective communication is key in this role. During the interview, focus on articulating your thoughts clearly and concisely. Practice answering questions out loud, and consider how you can convey your ability to handle customer support and complaints effectively.
✨Be a Team Player
Holcim is looking for someone who can collaborate well with others. Share examples of how you've worked as part of a team in past roles. Emphasise your open-mindedness and resilience, and be ready to discuss how you handle challenges in a team setting.