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For Companies At a Glance
- Tasks: Process customer orders and provide top-notch support in a fast-paced environment.
- Company: Join Client Nutrition International, a leader in customer service and healthcare support.
- Benefits: Earn £13.50 per hour with a 6-month contract and office-based work.
- Why this job: Be the vital link between products and those who need them, making a real difference.
- Qualifications: Customer service experience, GCSEs in Maths and English, and strong communication skills.
- Other info: Dynamic team atmosphere with opportunities for growth and development.
The predicted salary is between 11 - 16 £ per hour.
Join Our Team: Customer Service Order Entry Clerk
Location: Sittingbourne (Office-based)
Shift hours: Mon - Thu (09:00-5:30) & Fri (09:00 - 4:15)
Contract: 6 Months
Pay rate: £ 13.50 per hour
Are you a detail-oriented professional with a passion for providing top-tier customer support? Client Nutrition International is looking for a Customer Service Order Entry Clerk to join our team in Sittingbourne. In this role, you will be the vital link between our products and the hospitals, wholesalers, and patients who rely on them.
The Role
Your primary mission is to provide excellent service through efficient order processing and proactive communication. You will manage approximately 160 product lines and support up to 650 customer delivery points.
Key Responsibilities:
- Order Management: Process daily customer and sample orders accurately and timely across various platforms.
- Problem Solving: Act as the first point of contact for internal and external queries, resolving issues with empathy and business focus.
- Relationship Building: Work closely with dedicated TLC accounts to foster strong partnerships and track deliveries from warehouse to doorstep.
- Coordination: Liaise with warehouse and delivery partners to ensure service standards are consistently met.
- Inventory Communication: Proactively notify customers of out-of-stock situations and monitor shelf-life requirements.
What We’re Looking For
We need a team player who can balance administrative precision with a helpful, professional telephone manner.
Essential Qualifications & Skills:
- Experience: Previous experience in a Customer Service role is essential.
- Education: GCSEs in Maths and English.
- Tech Savvy: Computer literate with proficiency in Microsoft Excel and Word.
- Communication: Excellent telephone manner and strong verbal/written communication skills.
- Detail-Oriented: A high level of accuracy and attention to detail is required for order processing.
Bonus Points:
- Previous experience using SAP is highly beneficial.
Order entry clerk employer: Randstad Delivery
Contact Detail:
Randstad Delivery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order entry clerk
✨Tip Number 1
Get to know the company before your interview! Research Client Nutrition International and understand their values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role requires a professional telephone manner, try role-playing with a friend or family member. This will help you feel more confident when handling customer queries during the interview.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you successfully resolved issues. Be ready to share these stories during your interview to demonstrate your ability to handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our team at Client Nutrition International.
We think you need these skills to ace Order entry clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how your background aligns with the role of an Order Entry Clerk, so don’t be shy about showcasing your detail-oriented nature!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Remember, we love a bit of personality, so let your enthusiasm show!
Showcase Your Tech Skills: Since we’re looking for someone who’s tech-savvy, make sure to mention your proficiency in Microsoft Excel and Word. If you have experience with SAP, definitely highlight that too – it could give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Randstad Delivery
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Order Entry Clerk. Familiarise yourself with order management processes and think about how your previous experience aligns with the role. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
Since this role is all about providing top-notch customer support, be ready to share specific examples from your past experiences. Think of situations where you resolved issues or built strong relationships with customers. This will demonstrate your ability to handle queries with empathy and professionalism.
✨Brush Up on Your Tech Skills
As the job requires proficiency in Microsoft Excel and Word, it’s a good idea to review these tools before your interview. Be prepared to discuss how you've used them in previous roles, especially in relation to order processing or inventory management. If you have experience with SAP, don’t forget to mention that too!
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company.
