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For Companies At a Glance
- Tasks: Travel around Bridgend, conducting surveys and engaging with the community.
- Company: Join the Office for National Statistics (ONS) and be their face in the field.
- Benefits: Earn £12.55 per hour, plus mileage and meal allowances.
- Why this job: Enjoy the freedom of the open road while making a difference in your community.
- Qualifications: Must have a valid UK driving license, own car, and great communication skills.
- Other info: Flexible hours with a temporary contract until December 2025.
Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You will be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people.
Role Details
- Location:
- Pay Rate: £12.55 per hour
- Mileage Allowance: £0.45 per mile
- Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours
- Duration: Temporary contract until December 17, 2025
- Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays)
- Contract: Temporary, with weekly pay through Randstad
What You’ll Need
- A valid UK driving license and your own car
- The ability to travel up to 40 miles for assignments
- Willingness to get business car insurance and complete a DBS check
- Excellent communication skills and the ability to persuade people to participate in surveys
- A self-disciplined and motivated attitude—you’ll be working with minimal supervision
- Proficiency with a laptop and smartphone for data entry and planning
How to Apply
If you’re interested, please email or call the team to learn more.
Customer Service Field Agent - Bridgend employer: Randstad Delivery
Contact Detail:
Randstad Delivery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Field Agent - Bridgend
✨Tip Number 1
Get to know the company! Research the Office for National Statistics and understand their mission. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since you'll be engaging with a variety of individuals, try role-playing different scenarios with friends or family. This will boost your confidence and help you handle any situation that comes your way.
✨Tip Number 3
Be ready to hit the road! Make sure your car is in good condition and that you have all necessary documents sorted out, like your driving license and insurance. Being prepared shows you're serious about the job.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Field Agent - Bridgend
Some tips for your application 🫡
Show Off Your People Skills: Since you'll be chatting with all sorts of folks, make sure your application highlights your communication skills. Share examples of how you've persuaded people in the past or any customer service experience you've had.
Be Clear About Your Availability: We want to know when you can work! Make it easy for us by clearly stating your availability in your application. Mention if you can do those occasional Saturdays too—flexibility is a big plus!
Highlight Your Travel Readiness: As a Customer Service Field Agent, you'll be on the move. Let us know about your valid UK driving licence and your own car. If you're ready to travel up to 40 miles, shout about it in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at Randstad Delivery
✨Know Your Role
Familiarise yourself with the responsibilities of a Customer Service Field Agent. Understand what conducting surveys entails and how to engage with different people. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job is all about communication, prepare examples of how you've successfully interacted with others in the past. Think of situations where you persuaded someone or resolved a conflict—these stories will highlight your ability to connect with people.
✨Plan Your Journey
As you'll be travelling to various locations, demonstrate your organisational skills by planning a mock route. Mention how you would manage your time effectively to ensure you meet deadlines while also being flexible to adapt to changes.
✨Tech Savvy is Key
Brush up on your laptop and smartphone skills, especially for data entry and planning. Be ready to discuss any relevant software or apps you’ve used before, as this will show that you can handle the tech side of the job without a hitch.
