Customer Service Coordinator 12 months contract Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. £13.50 per hour 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate) Location: SL6 4XE Our client manufactures specialist medical food and equipment for internally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs. Responsibilities * Provide the highest levels of customer care to both patients and health-care professionals * Stock check and arrange patient deliveries via telephone and email * Answer patient and stakeholder enquiries, resolving all queries that might arise * Troubleshoot feeding pumps * Use our internal database (CRM system) to place orders and log all patient and health-care professional communication * Communicate with internal & external stakeholders by phone & email * Manage daily workload as delegated by lead coordinator
Customer Service Coordinator employer: Randstad Delivery
Tata Steel Trostre is an exceptional employer, offering a dynamic work environment where experienced High Voltage Electrical Engineers can thrive. With a strong focus on employee growth, competitive benefits including a generous pension scheme and annual pay reviews, and a commitment to safety and collaboration, Tata Steel Trostre provides a rewarding career path in the heart of Llanelli. Join a team that values innovation and efficiency while contributing to the production of high-quality steel for the packaging industry.
