At a Glance
- Tasks: Manage customer orders, resolve queries, and support internal staff in a dynamic environment.
- Company: Join Holcim, a leading company with a focus on customer service excellence.
- Benefits: Earn £13.45 per hour, enjoy paid holidays, and access exclusive discounts.
- Other info: Flexible shifts and a supportive team to help you thrive.
- Why this job: Kickstart your career with potential for permanent roles and professional growth.
- Qualifications: Previous admin or customer service experience and strong IT skills required.
The predicted salary is between 27000 - 28000 £ per year.
Are you an experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience.
Role: Administrator
Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm
Pay: £13.45 per hour
Duration: 6-12 months contract with the potential to go perm dependant on performance
Location: Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA
Main tasks include:
- Ensure that orders are received when goods/services have been supplied
- Liaising with suppliers to resolve any invoice queries
- Answering the telephones and passing on messages in a professional manner
- Taking customer orders
- Updating customers on orders and deliveries
- Dealing with any customer queries
- Supporting internal staff with pricing queries
- Data entry
Requirements:
- Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite
- Flexible and adaptable attitude with ability to prioritise a range of different tasks
- Exceptional communication skills, at all levels, both written and verbal
- Excellent organisational and time management skills
- Excellent interpersonal skills with other members of staff at all levels of the organisation
- Confident, enthusiastic and tenacious
- Previous admin or customer service experience
Benefits:
- Advice and editing on your current CV
- Dedicated team throughout your journey within the role
- Paid holiday
- Exclusive online services including restaurant and retail discounts
- Chance to receive £25 for referring a friend
- Opportunity for progression into permanent roles
- Competitive rates of pay
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Contract-to-Perm Customer Service & Admin in Carnforth employer: Randstad Delivery
Holcim is an exceptional employer that values its employees by offering a supportive work culture and numerous growth opportunities. Located in the picturesque Nether Kellet, our team enjoys competitive pay, flexible working hours, and exclusive discounts, all while being part of a dedicated team that fosters professional development and progression into permanent roles.
StudySmarter Expert Advice🤫
We think this is how you could land Contract-to-Perm Customer Service & Admin in Carnforth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service and admin tasks. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work or achievements to the interview. This could be anything from a successful project to a customer service success story that highlights your problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you throughout your journey, so take advantage of our resources and advice.
We think you need these skills to ace Contract-to-Perm Customer Service & Admin in Carnforth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your admin and customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Holcim. Keep it friendly and professional, and let us know what excites you about the position.
Show Off Your Skills:We’re looking for excellent IT skills and communication abilities. Make sure to mention your proficiency in Google Suite and Microsoft Office, as well as any other relevant tools you’ve used in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to keep track of your application and ensure you get the attention you deserve. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Randstad Delivery
✨Know Your Stuff
Make sure you brush up on your admin and customer service skills before the interview. Familiarise yourself with common tasks like order processing and handling customer queries, as these will likely come up in conversation.
✨Show Off Your Tech Skills
Since the role requires proficiency in Google Suite and Microsoft Office, be prepared to discuss your experience with these tools. Maybe even mention specific projects where you used them effectively to showcase your capabilities.
✨Communicate Clearly
Exceptional communication is key for this position. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions that highlight your communication skills and how you've handled customer interactions in the past.
✨Be Adaptable
The job requires a flexible attitude, so think of examples from your previous roles where you successfully managed multiple tasks or adapted to changing priorities. This will demonstrate your ability to thrive in a dynamic environment.
