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- Tasks: Manage customer queries and organise service bookings for a global medical device company.
- Company: Join a leading global medical device company with a supportive team.
- Benefits: Competitive salary, 12-month contract, and a structured work schedule.
- Why this job: Make a difference by providing excellent customer support in a dynamic environment.
- Qualifications: Experience in customer service and strong organisational skills required.
- Other info: Great opportunity for career growth and development in a thriving industry.
The predicted salary is between 29250 - 29250 £ per year.
Do you have strong communication and client relation skills? Would you consider yourself to be organised and great with following processes? If so, we are currently looking for a Customer Contact Specialist to support within a small team for a global medical device company. You would be providing customer support to ensure all needs are met and resolutions reached efficiently and effectively.
Duties and Responsibilities:
- Managing customer queries via multiple communication channels
- Organising service bookings for occupational health services
- Coordination of clinics, managing schedules, and appointments
- Liaising with suppliers to ensure clinics run successfully
- Administrative support
Role details:
- Work Location: Abingdon
- Contract Type: 12 months
- Start Date: ASAP
- Salary: £29,250 per annum
- Hours: 9AM - 5PM (Mon - Fri)
Person Specification:
- Experience within customer service, preferably in appointment scheduling or support
- Strong with using CRM systems
- IT literate with a good working knowledge of Word, Excel & Outlook
- Organised with the ability to prioritise workload effectively
If this sounds like the role for you, please don't hesitate to apply today!
Customer Contact Specialist in Abingdon employer: Randstad Delivery
Contact Detail:
Randstad Delivery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Contact Specialist in Abingdon
✨Tip Number 1
Get to know the company! Research their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer contact, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing the Customer Contact Specialist role.
We think you need these skills to ace Customer Contact Specialist in Abingdon
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer contact, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively manage customer queries.
Be Organised in Your Approach: We love a candidate who can keep things organised! When writing your application, mention any experience you have with scheduling or managing appointments. This will show us that you can handle the workload efficiently.
Familiarity with CRM Systems: If you've got experience using CRM systems, don’t forget to mention it! We want to know how tech-savvy you are, so include any relevant software skills that could help you in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Randstad Delivery
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research the global medical device industry and be ready to discuss how your skills in customer service can help meet their needs.
✨Show Off Your Communication Skills
Since this role is all about communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed customer queries in the past, especially through different channels.
✨Be Organised
Demonstrate your organisational skills by discussing how you prioritise tasks. You might want to share a specific instance where you effectively managed multiple appointments or schedules to show you can handle the workload.
✨Familiarise Yourself with CRM Systems
Brush up on your knowledge of CRM systems and be prepared to discuss your experience with them. If you have specific examples of how you've used these tools to improve customer interactions, definitely bring those up!