Randstad Delivery (GBS) in Portsmouth requires a Retail IT Service Desk Analyst (1st Line) to support UK Retail stores. The role focuses on POS, CRM and digital experiences, delivering high-quality service and handling incidents to keep stores trading.
You will perform 1st line troubleshooting, use remote desktop tools, and manage incidents with ServiceNOW, including on-site deployments and occasional travel across the UK/Ireland.
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Retail IT Service Desk Analyst (1st Line) – On-site in Portsmouth employer: Randstad Delivery (GBS)
Tata Steel is an exceptional employer, offering a dynamic work environment at the Shotton Works in Deeside, where innovation meets industry. With a strong focus on employee growth, we provide comprehensive benefits including a generous holiday allowance, a robust pension scheme, and lifestyle perks that enhance your overall wellbeing. Join us to lead impactful engineering projects while being part of a supportive team that values safety, collaboration, and professional development.
