Graduate Customer Service Specialist

Graduate Customer Service Specialist

Full-Time 15 - 15 £ / hour (est.) No working from home possible
Randstad Delivery (GBS)

At a Glance

  • Tasks: Manage customer queries and organise service bookings for a global medical device company.
  • Company: Join a leading global medical device company with a supportive team.
  • Benefits: Earn £15 per hour, enjoy a 9AM-5PM schedule, and gain valuable experience.
  • Other info: Great opportunity for recent graduates looking to gain hands-on experience.
  • Why this job: Kickstart your career in customer service while making a real difference.
  • Qualifications: Customer service experience and strong organisational skills are preferred.

The predicted salary is between 15 - 15 £ per hour.

Do you have strong communication and client relation skills? Are you a recent graduate or looking to get experience in customer service before your final year of study? Would you consider yourself to be organised and great with following processes? If so, we are currently looking for a Graduate Customer Contact Specialist to support within a small team for a global medical device company. You would be providing customer support to ensure all needs are met and resolutions reached efficiently and effectively.

Role details:

  • Work Location: Abingdon
  • Contract position
  • Start Date: ASAP
  • Salary: £15 per hour
  • Hours: 9AM - 5PM (Mon - Fri)

Duties and Responsibilities:

  • Managing customer queries via multiple communication channels
  • Organising service bookings for occupational health services
  • Coordination of clinics, managing schedules, and appointments
  • Liaising with suppliers to ensure clinics run successfully
  • Administrative support

Person Specification:

  • Experience within customer service, preferably in appointment scheduling or support
  • IT literate with a good working knowledge of Word, Excel, Outlook
  • Organised with the ability to prioritise workload effectively

If this sounds like the role for you, please don't hesitate to apply today!

Randstad Delivery (GBS)

Contact Details:

Randstad Delivery (GBS) Recruitment Team

We think you need these skills to ace Graduate Customer Service Specialist

Communication Skills
Professionalism
Time Management
Full UK Driving Licence
Adaptability
Problem-Solving Skills
Property Maintenance