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- Tasks: Conduct surveys and gather data while engaging with respondents in the field.
- Company: Join the Office for National Statistics, the UK's largest producer of vital statistics.
- Benefits: Earn £12.40 per hour with flexible hours and the chance to make a real impact.
- Why this job: Shape the future of the UK while developing your communication skills in a dynamic environment.
- Qualifications: Must have a Full UK driving license, own car, and excellent communication skills.
- Other info: Work 22 to 33 hours per week, with occasional weekend shifts.
Do you have experience handling customer inquiries and resolving complaints? Are you a skilled communicator with strong interpersonal abilities? Can you quickly adjust to new situations and learn on the go? Join the Office for National Statistics (ONS) and be a part of shaping the future of the UK. As the UK’s largest producer of statistics, we provide essential data that informs government policy, business decisions and public understanding. Our work is vital to ensuring a prosperous and resilient nation. Position: Field Operator Location: Durham (post code – DL15 /DL16 and DL15/Dl17) Hourly Rate: £12.40 Contract: 3 months + Hours: 22 to 33 hours per week (Monday – Friday 9am to 8pm, occasional weekends) Key Responsibilities: Conduct surveys and gather data from respondents in the field. Persuade reluctant respondents to participate in surveys. Utilise a laptop and smart phone to receive, view, and input information accurately. Travel to various locations within a 40-mile radius. Requirements: Eligibility to work in UK Must hold a Full UK driving license Own car with appropriate business car insurance Willing to complete a DBS check. Excellent communication skills Ability to travel up to 40 miles. Benefits:
Field Operator employer: Randstad Delivery (GBS)
Contact Detail:
Randstad Delivery (GBS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Operator
✨Tip Number 1
Familiarize yourself with the Office for National Statistics (ONS) and their mission. Understanding their role in shaping government policy and public understanding will help you articulate how your skills align with their goals during the interview.
✨Tip Number 2
Prepare examples of past experiences where you've successfully handled customer inquiries or resolved complaints. Being able to share specific instances will demonstrate your strong interpersonal abilities and problem-solving skills.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews or conversations. This will help you become more comfortable persuading reluctant respondents, which is a key part of the Field Operator role.
✨Tip Number 4
Make sure your driving license and car insurance are up to date, as these are essential requirements for the job. Being prepared in this regard shows your commitment and readiness to take on the responsibilities of the position.
We think you need these skills to ace Field Operator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have in handling customer inquiries and resolving complaints. Use specific examples that showcase your communication skills and ability to adapt to new situations.
Showcase Interpersonal Skills: In your application, clearly demonstrate your strong interpersonal abilities. Mention instances where you've successfully persuaded others or worked collaboratively in a team setting.
Detail Your Availability: Since the position requires flexibility with hours, be clear about your availability. Specify how many hours you can commit each week and your willingness to work occasional weekends.
Include Driving License and Car Information: Since a full UK driving license and access to a car are essential for this role, make sure to mention these details in your application. Include information about your business car insurance as well.
How to prepare for a job interview at Randstad Delivery (GBS)
✨Showcase Your Communication Skills
Since the role requires excellent communication abilities, be prepared to demonstrate your skills. Share examples of how you've effectively handled customer inquiries or resolved complaints in previous roles.
✨Be Ready for Situational Questions
Expect questions that assess your adaptability and problem-solving skills. Think of scenarios where you had to adjust quickly to new situations and how you managed to learn on the go.
✨Highlight Your Data Collection Experience
If you have experience conducting surveys or gathering data, make sure to mention it. Discuss any tools or methods you've used to collect and input information accurately.
✨Demonstrate Your Willingness to Travel
Since the job involves traveling within a 40-mile radius, express your comfort with this requirement. Mention any previous roles where travel was necessary and how you managed it.
