At a Glance
- Tasks: Manage 2,500+ iOS devices and support in-store digital solutions.
- Company: Join a leading retail brand with a strong digital focus.
- Benefits: Competitive pay, hybrid working, and potential for contract extension.
- Other info: Collaborative team environment with excellent project longevity.
- Why this job: Make a real impact on digital strategy across Europe’s retail landscape.
- Qualifications: Expertise in Mobile Device Management and strong communication skills.
The predicted salary is between 60000 - 70000 £ per year.
Location: Fareham, Hampshire (Hybrid working available)
Contract Length: Initially 3 months (Strong likelihood of a 12-month extension)
Pay Rate: £250.00 per day (Inside IR35)
About the Role
Are you an expert in Mobile Device Management looking to make a tangible impact across a massive European retail estate? We are seeking a Retail Digital Applications Specialist to join a leading, household-name retail brand, on an exciting contract basis. In this role, you will take the reins of our digital and mobile applications across the UK and Europe. Your primary mission will be utilising Airwatch (VMware Workspace ONE) to standardise and unify the setup, configuration, and security of over 2,500+ enrolled iOS devices (predominantly iPads and iPhones). Beyond mobility, you will act as the L2/L3 bridge for our broader in-store digital ecosystem-supporting everything from Meraki Wi-Fi networks to digital signage, in-store audio, and online booking services.
Key Responsibilities
- Mobile Device & Application Management: Manage a fleet of 2,500+ iOS devices via Airwatch MDM. Oversee app signing, certificate maintenance, and software updates while enforcing strict security configurations across UK & EMEA markets.
- Infrastructure & Network Support: Collaborate with Tech Operations and Global Infrastructure teams to support Meraki Wi-Fi networks, manage IP addressing, and troubleshoot retail telecom/network services.
- In-Store Digital Solutions: Act as the technical touchpoint for high-visibility store tech, including digital signage CMS, in-store audio, workforce management tools, and digital receipt solutions.
- Collaboration & Business Support: Serve as the escalation point for incidents beyond L1/L2 service desks. Work closely with Business Analysts and brand stakeholders to translate complex technical concepts into clear business solutions.
- Governance & Documentation: Maintain pristine reference documentation, run compliance reports, and apply change management principles to ensure software updates cause zero disruption to store trade.
What We Are Looking For
Essential Experience:
- Strong MDM Expertise: Proven hands-on experience with Mobile Device Management platforms (specifically Airwatch/Workspace ONE).
- Apple/iOS Ecosystem: Deep familiarity with managing iOS devices, including app signing and certificate management.
- OS Troubleshooting: Solid experience supporting macOS and Windows 10/11 environments.
- Networking Basics: A foundational understanding of networking principles, including Wi-Fi security best practices (Meraki experience is a massive plus).
- ITSM Knowledge: Strong alignment with Incident, Problem, and Change Management processes.
- Communication: Exceptional communication skills with the ability to engage confidently with non-technical business users and store teams.
Desirable (But Not Essential):
- Experience managing digital signage Content Management Systems (CMS).
- Prior experience working within a Retail IT environment.
- ITIL V3/V4 certification.
- Awareness of enterprise security and compliance standards (PCI-DSS, GDPR, PII).
Why Apply? / Benefits
This is a brilliant opportunity to own the digital workspace strategy for a major retail estate. With a massive push to unify the UK and European infrastructure, this role offers excellent project longevity, a highly collaborative team environment, and a likely 12-month extension for the right candidate.
Next Steps
If you are interested in this position, please apply directly via this advert with your updated CV. A member of the Randstad team will review your application within 3 working days.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Retail Digital Applications Specialist in Fareham employer: Randstad Delivery (GBS)
Join a leading household-name retail brand as a Retail Digital Applications Specialist in Fareham, Hampshire, where you will play a pivotal role in shaping the digital landscape across a vast European retail estate. Enjoy a collaborative work culture that values innovation and offers significant opportunities for professional growth, alongside the flexibility of hybrid working arrangements. With a strong focus on employee development and a commitment to maintaining a dynamic and supportive environment, this company stands out as an exceptional employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Digital Applications Specialist in Fareham
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Retail Digital Applications Specialist in Fareham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Randstad Delivery (GBS):Don’t forget to personalise your application for Randstad Delivery (GBS)! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Randstad Delivery (GBS)
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Randstad Delivery (GBS) offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Randstad Delivery (GBS) and contribute positively during your temporary stint.
