At a Glance
- Tasks: Manage customer queries and organise service bookings for a global medical device company.
- Company: Join a leading global medical device company with a supportive team.
- Benefits: Competitive salary, 9-5 hours, and a chance to grow your skills.
- Other info: 12-month contract with opportunities for career advancement.
- Why this job: Make a real difference by helping customers and ensuring smooth operations.
- Qualifications: Experience in customer service and strong organisational skills required.
The predicted salary is between 29250 - 29250 £ per year.
Do you have strong communication and client relation skills? Would you consider yourself to be organised and great with following processes? If so, we are currently looking for a Customer Contact Specialist to support within a small team for a global medical device company. You would be providing customer support to ensure all needs are met and resolutions reached efficiently and effectively.
Role details:
- Work Location: Abingdon
- Contract Type: 12 months
- Start Date: ASAP
- Salary: £29,250 per annum
- Hours: 9AM - 5PM (Mon - Fri)
Duties and Responsibilities:
- Managing customer queries via multiple communication channels
- Organising service bookings for occupational health services
- Coordination of clinics, managing schedules, and appointments
- Liaising with suppliers to ensure clinics run successfully
- Administrative support
Person Specification:
- Experience within customer service, preferably in appointment scheduling or support
- Strong with using CRM systems
- IT literate with a good working knowledge of Word, Excel, Outlook
- Organised with the ability to prioritise workload effectively
If this sounds like the role for you, please apply.
We think you need these skills to ace Customer Service Specialist
Communication Skills
Time Management
Professionalism
Adaptability
Full UK Driving Licence
Customer Service
Attention to Detail
