At a Glance
- Tasks: Investigate medical product complaints and analyse data to improve healthcare outcomes.
- Company: Join a leading global healthcare manufacturer in a vital role.
- Benefits: Competitive pay, flexible shift pattern, and opportunities for professional growth.
- Other info: Work in a structured environment with a focus on continuous improvement.
- Why this job: Make a real difference in healthcare by solving complex problems.
- Qualifications: Analytical skills and a passion for quality improvement.
The predicted salary is between 17.19 - 17.19 £ per hour.
Location: Witney, Oxfordshire (OX29 0YL)
Shift Pattern: 4 on, 4 off - 7:00 PM to 7:00 AM
Pay Rate: £17.19 per hour
Contract: Temporary
About the Role
Are you passionate about quality and committed to improving healthcare outcomes? Do you thrive in a structured, process-driven environment and enjoy getting to the root of complex problems? We're hiring Complaints Investigators to join a leading global healthcare and medical device manufacturer in Witney. This is not a customer service position - instead, you will play a vital part in analysing returned medical products, identifying causes of issues, and contributing to ongoing product and process improvements.
Key Responsibilities
- Product Investigations: Conduct detailed investigations into returned medical products, identifying root causes and ensuring compliance with regulatory and quality standards.
- Data Analysis: Utilise internal software systems to track complaint trends and emerging patterns. Your analytical skills will be key to recognising recurring issues.
- Continuous Improvement: Suggest and implement improvements in workflows and documentation processes to boost efficiency and reliability.
We think you need these skills to ace Complaints Investigator - Night Shift
Analytical Skills
Attention to Detail
Problem-Solving Skills
Data Analysis
Regulatory Compliance
Quality Standards
Process Improvement
