Business Support Assistant in Maidenhead

Location: Maidenhead

Salary: £42,000 per annum

Position Type: 15 Months

Work mode: Onsite

Purpose Of The Job

To provide administrative support to the Region North Heart Failure team as well as to assume responsibility for the execution of specific marketing projects.

Roles & Responsibilities

• Works in cooperation with the UK HF commercial teams to ensure timely and efficient customer support.
• With local field team designs, develops and implements quality education programs at Solihull.
• With local commercial team collaborates and implements quality outreach referral education sessions including supporting supply of stands and materials to the meetings.
• With local team designs and develops a program to capture patient case stories, where possible including video and image library as well as content for potential media use.
• Takes on responsibility for maintaining and developing the HF North SharePoint portal including working with team on inclusion of new content.
• Support the Commercial teams with customer PSA agreements.
• Support HF North with the printing of materials and liaises on translation requirements with EMEA marketing where appropriate.
• Supports HF North submissions to Veeva approval where required.
• Develops a database of client approved printing partners across the HF North territory and uses these to meet the printing and materials requirements for HF North.
• Supports the social media contributions/activity for HF North.
• Works with the field team to facilitate processing of PER requests and device replacement where appropriate.
• Protects and acts responsibly towards all company equipment and confidential information.
• Must be able to travel, including internationally if required.
• Maintains a good driving record.
• Performs other duties as assigned by Manager.
• Manages both GPAS, Concur and Xiam processes.

Responsibilities for all functions:

This job description is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. When tasks and responsibilities are assigned outside the scope of normal duties, the employee must understand the level of decision making for which he/she is responsible and if in doubt clarify this with his/her supervisor.

EDUCATION & COMPETENCIES

• Graduate Degree desirable.
• Computer literacy required.
• Candidate must be highly motivated, have excellent written and verbal communications skills, great desire to help others, composed under stress and well organized.