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- Tasks: Provide top-notch service and repairs for electronic products, both in the UK and abroad.
- Company: Join a well-established team that values diversity and promotes equality.
- Benefits: Enjoy 33 days of annual leave, overtime pay, and private medical insurance.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Travel the world while making a real impact in customer service and tech.
- Qualifications: Must have a clean driver's licence, passport, and experience in fault-finding repairs.
The predicted salary is between 30000 - 40000 £ per year.
We are looking to appoint a Service Engineer to join a well established and growing team!
Before you read on you must be willing to:
- work away from home on a regular basis
- travel abroad (possibly twice a year)
- be on call in the evening and weekends (on a rota)
Your base will be Swansea but your role will be to offer servicing and repair activities to companies based throughout the UK and on occasions, globally.
Your role will be to:
- be the 1st line responsive support to distributors and customers globally via the phone, email and face to face
- provide high quality servicing, repair and refurbishment of customer product
- deliver and installation of new systems, demos and customer returns (RMA's)
- prepare and maintain service manuals
- provide service bulletins when appropriate uploaded onto the customer portal
- refurbish and upgrade parts to maintain usable stock levels
You will need:
- full clean driver's licence
- passport and no restriction to travel
- experience of fault-finding and carrying out repairs on electronic and electro-mechanical products - ideally
- excellent customer-facing skills, must be a good ambassador for the company
- basic knowledge of schematics
- self-motivated, organised, methodical, good planner
- good IT skills (MS Office), use of embedded systems
Benefits:
- 33 day annual leave (inclusive of public holidays)
- Overtime
- On call payments
- Company pension
- Life insurance
- Private medical insurance
Field Engineer in Swansea employer: Randstad CPE
Contact Detail:
Randstad CPE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Field Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your fault-finding skills and be ready to discuss your experience with electronic and electro-mechanical products. Show them you’re not just a tech whiz, but also a great ambassador for the company.
✨Tip Number 3
Don’t forget to showcase your customer-facing skills! Whether it’s through role-play or mock interviews, practice how you’d handle customer queries and demonstrate your ability to provide top-notch service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Engineer in Swansea
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Field Engineer role shine through. We want to see that you’re excited about the opportunity to work with us and contribute to our growing team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in fault-finding and repairs on electronic products. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Randstad CPE
✨Know Your Stuff
Make sure you brush up on your knowledge of electronic and electro-mechanical products. Be ready to discuss your experience with fault-finding and repairs, as this will be crucial for the role. Familiarise yourself with common issues and solutions to demonstrate your expertise.
✨Show Off Your Customer Skills
Since you'll be the first line of support for customers, it's essential to showcase your customer-facing skills. Prepare examples of how you've successfully handled customer interactions in the past, especially in challenging situations. This will help you stand out as a great ambassador for the company.
✨Be Ready for Travel Talk
Given that the role involves working away from home and possibly travelling abroad, be prepared to discuss your flexibility and willingness to travel. Share any previous experiences where you've had to adapt to new environments or work schedules, as this will show you're up for the challenge.
✨Get Organised
As a Service Engineer, being organised is key. Bring along any relevant documentation, like service manuals or bulletins you've worked on, to demonstrate your methodical approach. Also, think about how you manage your time and tasks, as this will be important for the role.