Service Engineer

Position: Service Engineer

Location: South East Region

Hours: Monday – Friday, 8:00am – 5:00pm

Salary: £38,000 – £40,000 basic per annum + Benefits

The Opportunity

Are you a skilled Service Engineer with a knack for problem-solving and a passion for great customer service? Join a leading specialist with over 30 years of dedicated service in the maintenance and engineering sector. We are committed to sustainability, guided by our core values, and focused on delivering exceptional outcomes.

We\’re looking for a motivated and flexible Field Service Engineer to cover the South East of the UK. This is a crucial, customer-facing role where you\’ll install, service, and maintain essential pump and boiler equipment as well as electrical installations. Full product training will be provided, making this a fantastic chance to specialise and grow.

The Role: What You\’ll Be Doing

This is a permanent, full-time position (40 hours/week, Monday to Friday, typically 8:00am – 5:00pm), requiring flexibility to respond to emergency repairs outside of standard working hours.

• Install, Service, and Maintain laundry dosing and pump systems across commercial and industrial laundry rooms.
• Diagnose and Repair both basic electrical and mechanical faults.
• Execute both Planned Preventative Maintenance (PPM) and reactive support to ensure maximum uptime.
• Uphold the highest Health & Safety and company policy standards in all work.
• Provide excellent customer service, ensuring minimal disruption in sensitive care environments.
• Maintain accurate service records and coordinate effectively with the wider customer support teams.

Your Skills & Experience

We\’re looking for an independent, reliable, and hands-on engineer with:

• Electrical Competency: Basic knowledge of circuits, fault-finding, and electrical safety is essential.
• Mechanical Aptitude: Experience with pumps, dosing systems, or other mechanical equipment is desirable but not essential—we will train you!
• Flexibility & Independence: Self‑motivated and comfortable working independently while covering the South East region, including occasional overnight stays when necessary.
• Communication: A strong communicator with excellent customer service skills.
• Driving: A Full UK Driving Licence is essential.

What We Offer You

We invest in our team and offer a comprehensive benefits package:

• Top‑End Company Van
• Tools and PPE supplied
• Annual Bonus Scheme
• 33 days of holiday (including bank holidays)
• Pension, Life Assurance & Death in Service cover
• Medicash Scheme
• Dedicated Training & Development support

Suitable locations: Crawley, Croydon, Reading, Guilford, Basingstoke, Ashford, Maidstone, Dartford, Worthing, Eastbourne, Andover, Watford, Romford, London.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.