Randstad CPE is seeking a Retail IT Service Desk Analyst (1st Line) based onsite in Portsmouth to support UK Retail stores. The role focuses on POS, CRM, and digital signage, delivering high-quality customer service and fast incident resolution.
Responsibilities include acting as the first contact, 1st line troubleshooting, ServiceNow case routing, system monitoring, and on-site hardware deployments across UK stores. Occasional travel within the UK/Ireland required.
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Retail IT Service Desk Analyst (1st Line) - On-site in Portsmouth employer: Randstad CPE
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