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For Companies At a Glance
- Tasks: Lead a dynamic team ensuring smooth operations in a major hospital environment.
- Company: Join a leading healthcare maintenance provider making a real difference.
- Benefits: Competitive salary, pension scheme, and opportunities for career progression.
- Other info: Diverse workplace with a commitment to equality and support for all applicants.
- Why this job: Be the heartbeat of patient care, impacting lives every day.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 40000 - 45000 £ per year.
Location: Oxford
Salary: £40,000 - £45,000 per annum (DOE)
Contract: Full-Time, Permanent
Employer: Leading Healthcare Maintenance & Facilities Provider
The Role
Are you a natural leader who thrives in high-pressure, fast-paced environments? We are looking for an experienced Portering Services Manager to lead a large-scale team within one of Oxford's major hospitals. Working for a premier maintenance and facilities provider, you won't just be managing a department; you will be the heartbeat of the hospital's operational flow. You will ensure that patients, equipment, and essential supplies reach their destinations safely and efficiently, directly impacting patient care and clinical outcomes.
Key Responsibilities
- Leadership & Development: Oversee, mentor, and motivate a large team of porters and supervisors, ensuring high standards of performance and professional conduct.
- Operational Efficiency: Manage complex rotas and resource allocation to meet the 24/7 demands of a major healthcare site.
- KPI Management: Monitor and report on Service Level Agreements (SLAs), ensuring response times and safety protocols are consistently met.
- Health & Safety: Maintain a rigorous focus on Manual Handling, Infection Control, and COSHH regulations.
- Stakeholder Engagement: Act as the primary point of contact for hospital clinical staff and trust management to ensure seamless service integration.
What You'll Need
- Proven Experience: A strong background in facilities management, logistics, or hospitality, ideally within a healthcare or high-footfall public environment.
- People Power: Demonstrated experience managing large, diverse teams (50+ staff) including recruitment, disciplinary procedures, and training.
- Cool Under Pressure: The ability to make quick, logical decisions in a critical care environment where priorities shift by the minute.
- Tech Savvy: Proficiency in using task management software and digital radio systems to track team movements and efficiency.
- Empathy & Professionalism: A commitment to patient dignity and a 'customer-first' mindset.
Why Join Us?
This is a pivotal role within a globally recognized maintenance provider. In addition to a competitive salary, we offer:
- Career Progression: Opportunities to move into senior regional management.
- Pension & Benefits: Competitive contributory pension scheme and healthcare perks.
- Impact: The pride of knowing your work facilitates life-saving care every single day.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Porter Operations Manager in Oxford employer: Randstad CPE
Contact Detail:
Randstad CPE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter Operations Manager in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and facilities management sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and operational efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience managing large teams under pressure.
✨Tip Number 3
Showcase your tech skills! Familiarise yourself with task management software and digital communication tools that are commonly used in healthcare settings. Being tech-savvy can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Porter Operations Manager in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Portering Services Manager role. Highlight your leadership experience and any relevant achievements in facilities management or healthcare.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved operational efficiency in previous positions.
Showcase Your People Skills: Since this role involves managing a large team, emphasise your people management skills. Talk about how you've motivated and developed staff in past roles, and how you handle challenges under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves, and you can easily keep track of your application status.
How to prepare for a job interview at Randstad CPE
✨Know Your Stuff
Before the interview, dive deep into the role of a Portering Services Manager. Understand the key responsibilities and how they impact patient care. Familiarise yourself with the healthcare environment and the specific challenges faced in facilities management.
✨Showcase Your Leadership Skills
Be ready to discuss your experience managing large teams. Prepare examples that highlight your ability to mentor, motivate, and maintain high standards. Think about situations where you’ve successfully handled conflicts or improved team performance.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your ability to make quick decisions under pressure. Prepare scenarios where you had to adapt to changing priorities and how you ensured operational efficiency in a fast-paced environment.
✨Engage with Empathy
Remember, this role is all about patient care. Be prepared to discuss how you prioritise empathy and professionalism in your work. Share examples of how you've put a 'customer-first' mindset into practice, especially in challenging situations.