At a Glance
- Tasks: Lead the design of innovative services and assess customer needs for Transport for London.
- Company: Join Transport for London, a key player in shaping urban mobility.
- Benefits: Enjoy a hybrid work model, competitive salary, and a 24-month fixed-term contract.
- Other info: Work in a dynamic environment with opportunities for professional growth.
- Why this job: Make a real difference in public transport by designing services that meet customer needs.
- Qualifications: Experience in service design and a passion for improving customer experiences.
The predicted salary is between 50000 - 60000 £ per year.
Transport for London seeks a Service Strategy and Design Lead to develop business service requirements, assess customer needs, and design service levels.
You will work with Programme and Technology Delivery to produce service models and ensure designs align with the T&D strategy and emerging technologies.
Hybrid role with 50/50 office and home over a 4-week cycle; FTC 24 months; location North Greenwich, London.
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Strategic Service Design Lead (Hybrid) employer: Randstad Cpe London
Randstad Cpe London is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration within the Digital Delivery team. With a strong emphasis on employee growth, the company provides opportunities for professional development while allowing for hybrid working arrangements that promote a healthy work-life balance. Joining Randstad means being part of a forward-thinking organisation that values your contributions to transforming infrastructure through cutting-edge digital technologies.
