At a Glance
- Tasks: Act as the main contact for residents during a kitchen and bathroom project.
- Company: Join a dynamic team focused on improving residential properties in Birmingham.
- Benefits: Gain valuable experience in a fast-paced environment with a short-term contract.
- Other info: Opportunity to work closely with site management and subcontractors.
- Why this job: Make a real difference in residents' lives while enhancing your communication skills.
- Qualifications: Experience as a Resident Liaison Officer and a valid CSCS Card required.
Temporary Resident Liaison Officer (RLO)
Location: Birmingham (On-site)
Contract Duration: 10th August - 31st August (4-week short-term cover)
About the Role
We are currently recruiting an experienced Resident Liaison Officer (RLO) for a fast-paced Kitchen & Bathroom Regeneration Project across residential properties in Birmingham. This is a crucial, high-touch role acting as the primary bridge between residents, site management, and sub-contractors. You will ensure smooth access, clear communication, and high levels of resident satisfaction while trades complete internal refurbishments.
Key Responsibilities
- Conduct pre-work surveys and talk residents through the installation process.
- Act as the main point of contact for resident queries, concerns, and special access requirements.
- Maintain clear communication channels, issuing advance notice letters and daily updates.
- Work closely with the Site Manager and sub-contractors to resolve access issues or delays.
- Log progress, complaints, and handovers using site management software/paperwork.
Essential Requirements
- CSCS Card: Valid CSCS Card (Green CSCS minimum requirement).
- Proven Experience: Demonstrable history working as an RLO on social housing / domestic refurbishment schemes (Kitchens & Bathrooms experience strongly preferred).
- Communication: Excellent interpersonal, conflict-resolution, and problem-solving skills.
- Mobility: Full UK Driving License and access to a vehicle (preferred for travel between local properties).
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Resident Liaison Officer in West Bromwich employer: Randstad Construction & Property
Randstad Construction & Property is an excellent employer, offering a supportive work culture that prioritises employee development through extensive training and clear progression pathways. Located in Croydon, the hybrid working model allows for flexibility while being part of a dynamic team dedicated to excellence in financial functions.
Contact Details:
Randstad Construction & Property Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer in West Bromwich
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Randstad Construction & Property, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Resident Liaison Officer at Randstad Construction & Property.
We think you need these skills to ace Resident Liaison Officer in West Bromwich
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Randstad Construction & Property
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
