Technical Account Manager in London

Technical Account Manager in London

London Full-Time 83000 - 83000 £ / year (est.) No home office possible
Randstad Construction & Property

At a Glance

  • Tasks: Lead technical operations for a prestigious building in the heart of London.
  • Company: Join a world-renowned company managing iconic assets.
  • Benefits: Competitive salary, car allowance, performance bonuses, and growth opportunities.
  • Other info: Dynamic role with clear pathways to senior management.
  • Why this job: Be at the forefront of technology in a landmark building.
  • Qualifications: Experience in technical management and strong commercial acumen required.

The predicted salary is between 83000 - 83000 £ per year.

Location: City of London

Salary: Up to £83,000 + car allowance + bonus

Contract: Monday - Friday: 8am - 5pm

The Opportunity

We are seeking a high-calibre Technical Account Manager to take operational and commercial ownership of a world-renowned, commercial site in the heart of the City of London. This is one of the most technologically advanced and high-profile assets in the capital. As the Technical Account Manager, you will be the primary lead for all building services, overseeing a large-scale engineering operation within a "vertical village" environment.

The Role

You will hold full accountability for the technical service delivery, financial performance, and strategic direction of the contract. You will lead a multi-disciplinary team to ensure that this landmark building remains a "best-in-class" environment for its occupiers.

Key Responsibilities:

  • Strategic Technical Leadership
  • Operational Excellence: Direct the delivery of all PPM's and reactive services, ensuring 100% operational uptime for mission-critical infrastructure.
  • Asset Strategy: Oversee the long-term lifecycle and CAPEX planning for the building's mechanical and electrical systems, providing expert advice on plant replacement and sustainability initiatives.
  • Smart Building Integration: Manage the building's sophisticated BMS and IoT "Smart Tissue," utilising data-driven insights to optimize performance and reduce energy consumption.
  • Financial & Commercial Governance
  • P&L Accountability: Take full ownership of the contract P&L, managing multi-million-pound operational and project budgets while maintaining healthy margins.
  • Financial Workflow: Orchestrate the end-to-end financial lifecycle, including rigorous WIP (Work in Progress) management, accurate invoicing, and debt resolution to ensure optimal cash flow.
  • Quoted Works: Identify and secure significant "extra works" and lifecycle projects, presenting compelling business cases for plant upgrades and technical improvements.
  • Client & Stakeholder Management
  • Partnership Leadership: Act as the senior technical and commercial liaison for the Landlord, Building Management team, and high-profile tenants.
  • Performance Reporting: Lead monthly and quarterly business reviews, presenting comprehensive data on KPI/SLA performance, financial health, and compliance trends.
  • Compliance, Safety & People
  • Statutory Governance: Ensure the building remains 100% compliant with all UK legislation, governing meticulous digital logbooks for internal and external audits.
  • Team Development: Manage, mentor, and develop a high-performing engineering management team, fostering a culture of technical excellence and engineering pride.
  • Safety Culture: Implement and govern robust Safe Systems of Work (SSoW), overseeing high-risk Permits to Work and RAMS reviews.

What We're Looking For

The ideal candidate will be a technically grounded leader who thrives in the high-pressure environment of the London commercial market.

Technical Requirements:

  • Education: Level 3 in Mechanical, Electrical, or Building Services Engineering (or equivalent senior-level industry experience).
  • Experience: Proven track record as an Account Manager or Technical Manager within a large-scale skyscraper, critical environment, or iconic City asset.
  • Commercial Acumen: Significant experience in P&L management, financial modeling, and contract negotiation.

Professional Attributes:

  • Communication: Exceptional ability to communicate complex technical concepts to non-technical stakeholders and C-suite executives.
  • Resilience: The ability to manage multiple high-stakes priorities within a fast-paced, high-profile environment.
  • Vision: A forward-thinking approach to FM, with a focus on sustainability, wellness, and technology.

Why Join the Team?

This role offers the opportunity to manage one of the most prestigious technical contracts in the UK.

  • Executive Package: Competitive base salary, car allowance, and performance-related bonus.
  • Professional Growth: Clear pathways into Regional Management and Technical Directorship.
  • Iconic Environment: Work at the forefront of the London skyline in a world-class, tech-forward building.

If you are a technical leader ready to define the standard of excellence for a London icon, we invite you to apply.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Technical Account Manager in London employer: Randstad Construction & Property

Join a prestigious team as a Technical Account Manager in the heart of the City of London, where you will oversee one of the most technologically advanced buildings in the capital. Enjoy a competitive salary package, including a car allowance and bonus, while benefiting from a culture that prioritises professional growth and development within a dynamic, high-profile environment. With clear pathways to senior management roles and a commitment to sustainability and innovation, this is an exceptional opportunity for those looking to make a significant impact in their career.
Randstad Construction & Property

Contact Detail:

Randstad Construction & Property Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Account Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.

✨Tip Number 2

Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This will help us tailor our responses and show we’re genuinely interested in being part of their team.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online platforms. The more we rehearse our answers to common questions, the more confident we’ll feel when it’s time to shine in front of the real interviewers.

✨Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping us top of mind. It shows our enthusiasm and professionalism, which can make all the difference in a competitive job market.

We think you need these skills to ace Technical Account Manager in London

Technical Leadership
Operational Excellence
P&L Management
Financial Modelling
Contract Negotiation
Client Management
Stakeholder Engagement
Performance Reporting
Compliance Management
Team Development
Safety Management
Mechanical Engineering
Electrical Engineering
Building Services Engineering
Smart Building Integration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Technical Account Manager. Highlight your experience in managing large-scale engineering operations and any relevant technical qualifications. We want to see how you can bring your unique skills to our iconic site!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in P&L management or client relations that align with what we're looking for.

Showcase Your Communication Skills: As a Technical Account Manager, you'll need to communicate complex ideas clearly. In your application, demonstrate your ability to convey technical concepts to non-technical stakeholders. We love seeing candidates who can bridge that gap!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on the chance to join our team!

How to prepare for a job interview at Randstad Construction & Property

✨Know Your Tech Inside Out

As a Technical Account Manager, you'll need to demonstrate your expertise in mechanical and electrical systems. Brush up on the latest technologies and trends in building management systems and IoT. Be ready to discuss how you've successfully implemented these in past roles.

✨Showcase Your Financial Savvy

Since P&L accountability is key for this role, prepare to talk about your experience managing budgets and financial workflows. Bring examples of how you've improved cash flow or secured extra works in previous positions to highlight your commercial acumen.

✨Communicate Like a Pro

You'll be liaising with high-profile clients and stakeholders, so practice explaining complex technical concepts in simple terms. Think of scenarios where you've had to bridge the gap between technical teams and non-technical stakeholders, and be ready to share those stories.

✨Demonstrate Leadership Skills

This role requires leading a multi-disciplinary team, so come prepared with examples of how you've developed and mentored others. Discuss your approach to fostering a culture of excellence and safety within your teams, as well as any specific achievements in team development.

Technical Account Manager in London
Randstad Construction & Property
Location: London

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