At a Glance
- Tasks: Process payments and provide top-notch customer service in a dynamic team.
- Company: Leading Property Management company in Croydon with great career progression.
- Benefits: Excellent benefits, career growth opportunities, and a supportive work environment.
- Why this job: Join a successful team and enhance your skills while making a real impact.
- Qualifications: Attention to detail, customer service skills, and a willingness to learn.
- Other info: Diverse workplace that values equality and supports all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for permanent work in the Croydon area with a leading company? Do you possess excellent customer service skills and a keen eye for numbers and detail? Our leading Property Management company based in Croydon is seeking a professional and motivated Client Accounts Administrator to work from their Croydon office. Working as part of an established and successful team, you will play a key role in processing inbound funds and providing clients and 3rd parties with excellent customer service and query resolution.
Duties Include:
- Processing payments
- Manual bank transfers
- Posting of Direct Payments and transfers
- Processing DD & STO mandates
- Answering telephone queries
- Responding to written correspondence and emails
- Dealing with email queries & finance queries in-box
- Providing excellent customer service
- Raising demands/Refunds
- Credit allocations
- Investigating queries and discrepancies
- Checking Direct Debit debt reports
- Sort out direct payment remittance/emails folder
Experience needed:
- Accounts related experience would be beneficial
- A high level of attention to detail and numerical accuracy required
- Well-developed interpersonal and oral communications skills
- Good customer services skills and professional
- Keen to learn and progress
For further details, please apply today.
Accounts Administrator in City of London employer: Randstad Construction & Property
Contact Detail:
Randstad Construction & Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Administrator in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Accounts Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to accounts and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers. Remember, showing your personality can set you apart!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Accounts Administrator position, plus it’s a great way to stay updated on new opportunities. Let’s get you that dream job!
We think you need these skills to ace Accounts Administrator in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accounts Administrator role. Highlight your customer service skills and any accounts-related experience you have. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can benefit our team. Keep it professional but let your personality show through.
Showcase Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Randstad Construction & Property
✨Know Your Numbers
As an Accounts Administrator, you'll need to demonstrate your numerical accuracy. Brush up on basic accounting principles and be ready to discuss any relevant experience you have with processing payments or handling financial queries.
✨Customer Service is Key
Since this role involves a lot of client interaction, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or improved a client's experience.
✨Attention to Detail Matters
Highlight your keen eye for detail during the interview. You might be asked to explain how you ensure accuracy in your work, so be prepared to share strategies you use to double-check your tasks, especially when dealing with financial data.
✨Show Your Willingness to Learn
Employers love candidates who are eager to grow. Be ready to discuss your career aspirations and how you plan to develop your skills in the accounts field. Mention any courses or training you're interested in pursuing.