Administrator in Whetstone

Are you a highly organised and proactive Administrator with a keen eye for detail? Do you thrive in a busy environment where you can make a real impact?

Our growing property business in Whetstone is looking for a talented Contractor Management Administrator to join our dynamic team on a permanent contract. This is a fantastic opportunity for someone who enjoys a varied role, working at the heart of our operations to ensure our Contractor Accreditation Service and Out of Hours departments run smoothly.

If you're a problem-solver with excellent communication skills and a knack for managing compliance information, we want to hear from you!

Why join us?

• Agile/Hybrid Working: Enjoy flexibility with your hours and the ability to work from home.
• Extensive Staff Benefits: Access a wide range of perks via our "C - General" benefits package.
• Extensive Training and Support: We’re committed to your growth with continuous learning opportunities.
• Funded Industry Qualifications: Enhance your career with our support for professional accreditations.
• Great Team Environment: Work alongside a supportive and collaborative group within our Property Management Support Services (PMSS) department.
• Fantastic Office Space: Enjoy a modern and comfortable workspace in Whetstone.

What you’ll be doing

As our Contractor Management Administrator, you’ll be crucial in supporting our team and clients. Your key responsibilities will include:

• Managing systems and customer data: Vetting contractors by verifying identity, financial positions, and VAT status while maintaining the core database relied upon by Property Managers.
• Handling project documentation: Organising and maintaining essential compliance documents, including insurance policies, H&S statements, and RAMS.
• Providing exceptional customer support: Being a professional first point of contact for leaseholders, contractors, and surveyors to resolve queries and performance issues.
• Supporting internal stakeholders: Assisting Property Managers with qualified contractor sourcing and providing accurate data for management reports.
• Utilising CRM systems: Effectively using Outlook, Word, Excel, Teams, and bespoke systems to track interactions, manage work status, and issue invoices.

What we’re looking for:

• Education: Maths and English at GCSE (A-C) or equivalent.
• Experience: Proven experience in an administrative role; an understanding of residential block property management is highly desirable.
• Organisation: Strong time management skills with the ability to prioritise a busy workload and meet pre-determined deadlines.
• Communication: High standard of written English and a professional telephone manner for managing challenging callers.
• IT Proficiency: Good IT skills, particularly in Excel.
• Attributes: A proactive attitude, a keen eye for detail, and the ability to follow strict written procedures.

Ready to take on this exciting challenge and join a truly great place to work? Apply now with your CV!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.