Service Coordinator in Swansea

Service Coordinator in Swansea

Swansea Full-Time 28500 - 30000 Β£ / year (est.) No working from home possible
Randstad Construction and Property

At a Glance

  • Tasks: Support sales, manage customer enquiries, and coordinate with various teams for smooth operations.
  • Company: Join a vibrant company in a brand new office with a dynamic team.
  • Benefits: Enjoy a competitive salary, bi-annual bonuses, and a supportive work environment.
  • Other info: Exciting opportunities for growth and collaboration in a fast-paced setting.
  • Why this job: Be a key player in driving business success while developing valuable skills.
  • Qualifications: Strong communication skills and a knack for organisation are essential.

The predicted salary is between 28500 - 30000 Β£ per year.

Based in a brand spanking new office you will be working 8am - 4:30pm Monday to Friday. Your role is an integral part of the success of the business and therefore comes with a bonus - paid 6 monthly and up to 10% of your salary. You will have an exciting and varied role, covering the following:

  • Sales Support: Assist the sales team with preparing quotes, proposals, and contracts. Maintain and update customer records, sales reports, and CRM systems. Track sales leads, monitor performance, and follow up with clients as needed. Schedule meetings, demos, and follow-up calls between sales representatives and clients. Coordinate sales materials, presentations, and marketing campaigns.
  • Customer Service: Serve as the first point of contact for customer enquiries via phone, email, or in person. Handle customer enquiries and service requests promptly and professionally. Collaborate with logistics, technical, and service teams to resolve client concerns.
  • Accounts Assistance: Sales and Purchase Ledger Reconciliations, Payroll.
  • Administrative Tasks: Booking accommodation for engineers. Manage order processing, invoicing, and tracking shipments or deliveries. Generate sales and service reports for management review. Assist with inventory control and stock availability updates. Maintain organised records of client interactions, service history, and contracts.
  • Cross-functional Coordination: Liaise with other departments.

Service Coordinator in Swansea employer: Randstad Construction and Property

As a Service Coordinator in our brand new office, you will thrive in a dynamic work environment that values your contributions and offers a competitive bonus structure of up to 10% of your salary paid biannually. Our supportive work culture fosters collaboration and professional growth, ensuring you have the resources and opportunities to excel in your role while enjoying a healthy work-life balance with a Monday to Friday schedule.

Randstad Construction and Property

Contact Details:

Randstad Construction and Property Recruitment Team

We think you need these skills to ace Service Coordinator in Swansea

Sales Support
Customer Service
CRM Systems
Quote Preparation
Proposal Writing
Contract Management
Communication Skills