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- Tasks: Lead a team to ensure contracts are met and exceeded while driving service excellence.
- Company: Join a leading FM provider with a focus on innovation and collaboration.
- Benefits: Relocation package, hybrid working, and opportunities for professional growth.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: 5 years of experience in a similar role with strong customer focus.
- Other info: Diverse workplace that values equality and supports all applicants.
The predicted salary is between 43200 - 72000 £ per year.
Relocation package available for this role / hybrid working patterns.
Randstad CP are looking for an experienced Contracts Manager to join a leading FM provider covering a large commercial contract.
Role responsibilities:- Provide leadership, ensuring that contractual commitments are met and exceeded.
- Ensure that opportunities for the strategic development of the contract are exploited to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
- Ensure business policies and processes are effectively communicated and implemented within the contract.
- Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process are effectively implemented across the business and subcontractors' activities and are regularly reviewed.
- Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
- Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
- Work with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
- Develop contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
- Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
- Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
- A highly motivated people person, capable of driving high performance and maintaining an approach of continuous development towards the delivery of the services, management of performance and services standards.
- Able to demonstrate a natural passion and understanding of quality customer service based on exacting personal values and a wide range of experience.
- 5 years’ experience in a similar role including line management experience.
- Must demonstrate a strong sense of customer focus.
- Excellent verbal, and good basic standard of written, communication skills.
- Self-motivated and systematic.
- Results/task orientated, attention to detail and accuracy.
- Excellent time management and organisational skills.
- Commitment to continuous improvement.
- Ability to work as part of a team, as well as independently.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Hard FM Manager - Relocation Package Included in London employer: Randstad Construction and Property
Contact Detail:
Randstad Construction and Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard FM Manager - Relocation Package Included in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the FM industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their values and goals. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Hard FM Manager role with a relocation package!
We think you need these skills to ace Hard FM Manager - Relocation Package Included in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hard FM Manager role. Highlight your relevant experience, especially in contracts management and leadership. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven performance and improved service delivery in previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Randstad Construction and Property
✨Know Your Contractual Stuff
Make sure you brush up on the specifics of contract management and FM services. Understand the key responsibilities outlined in the job description, like ensuring contractual commitments are met and exploring strategic development opportunities. This will show that you're not just familiar with the role but also ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Hard FM Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led teams, managed performance, and implemented effective processes. Highlight how you foster a collaborative environment and support your colleagues, as this is crucial for the role.
✨Emphasise Customer Focus
Since the role requires a strong customer focus, think of specific instances where you've gone above and beyond for clients. Be ready to discuss how you maintain relationships with key contacts and ensure service excellence. This will help you stand out as someone who truly understands the importance of quality customer service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about potential peaks and troughs in workload or disaster recovery situations. Prepare to explain how you'd manage staffing structures and ensure service delivery during these times, showcasing your strategic thinking.
