At a Glance
- Tasks: Lead a team to deliver exceptional facilities management services and exceed client expectations.
- Company: Join a leading FM provider with a focus on innovation and teamwork.
- Benefits: Relocation package, hybrid working, and opportunities for professional growth.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: 5 years of experience in a similar role with strong customer focus.
- Other info: Diverse workplace that values equality and supports all applicants.
Relocation package available for this role / hybrid working patterns.
Randstad CP are looking for an experienced Contracts Manager to join a leading FM provider covering a large commercial contract.
As a person you will be a highly motivated people person, capable of driving high performance and maintaining an approach of continuous development towards the delivery of the services, management of performance and services standards. Ability to demonstrate a natural passion and understanding of quality customer service based on exacting personal values and a wide range of experience is a must.
Role Responsibility- Provide leadership, and ensure that contractual commitments are met and exceeded.
- Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
- Ensure business policies and processes are effectively communicated and implemented within the contract.
- Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across the business and subcontractors activities and are regularly reviewed.
- Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
- Ensure structures support peaks and troughs in workload and disaster recovery.
- Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
- Work with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
- Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
- Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
- Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
- A highly motivated people person, capable of driving high performance and maintaining an approach of continuous development towards the delivery of the services, management of performance and services standards.
- Able to demonstrate a natural passion and understanding of quality customer service based on exacting personal values and a wide range of experience.
- 5 years' experience in a similar role including line management experience.
- Must demonstrate a strong sense of customer focus.
- Excellent verbal, and good basic standard of written, communication skills.
- Self-motivated and systematic.
- Results/task orientated, attention to detail and accuracy.
- Excellent time management and organisational skills.
- Commitment to continuous improvement.
- Ability to work as part of a team, as well as independently.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Hard FM Manager - Relocation package included in Kirkwall employer: Randstad Construction and Property
Contact Detail:
Randstad Construction and Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard FM Manager - Relocation package included in Kirkwall
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out as a candidate who genuinely cares about the position.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your experience and how it aligns with the job requirements. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and aspirations. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Hard FM Manager - Relocation package included in Kirkwall
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering quality customer service and have a passion for continuous improvement.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in hard FM management. We’re looking for specific examples of how you've driven performance and maintained high service standards in previous roles.
Be Clear and Concise: Keep your written application clear and to the point. We appreciate well-structured responses that demonstrate your communication skills, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with a relocation package included.
How to prepare for a job interview at Randstad Construction and Property
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Hard FM Manager. Familiarise yourself with the key responsibilities and requirements mentioned in the job description. This will help you articulate how your experience aligns with what they’re looking for.
✨Showcase Your People Skills
As a highly motivated people person, it’s crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've driven high performance in previous roles and how you’ve maintained strong relationships with clients and team members.
✨Emphasise Continuous Improvement
The company values continuous development, so be ready to discuss how you’ve implemented improvements in past positions. Share specific instances where you’ve enhanced service delivery or operational efficiency, showcasing your commitment to excellence.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their approach to health and safety, team dynamics, or how they measure success in contract management. This shows your genuine interest and helps you assess if the company is the right fit for you.