At a Glance
- Tasks: Lead a dynamic team and manage flagship contracts in the heart of London.
- Company: Join a forward-thinking company that values diversity and equality.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Exciting opportunity for those ready to take on strategic challenges.
- Why this job: Shape the future of facilities management while driving sustainability initiatives.
- Qualifications: Proven leadership skills and experience in commercial management.
The predicted salary is between 72000 - 88000 £ per year.
We are seeking an accomplished, commercially driven General Manager to take strategic, operational, and commercial accountability for a flagship portfolio of contracts across the City of London. Reporting to the Divisional Director, you will lead a multidisciplinary team across hard (M&E) and soft facilities services. You will hold full P&L accountability, maintain client relationships at C-suite level, ensure operational excellence and contract retention, and identify organic business development opportunities.
Key Responsibilities
- Strategic Leadership & Team Management
- Provide inspirational leadership, strategic direction, and mentorship to an operational team consisting of Account Managers, Technical Leads, and Soft Service Managers.
- Foster a high-performance culture focused on safety, quality, and customer service.
- Lead talent acquisition, performance management, training, and succession planning across your operational accounts.
- Commercial & Financial Governance
- Own full P&L accountability across the portfolio, typically managing budgets ranging from £8m to £15m+ per annum.
- Deliver targeted gross margins, track cash flow, monitor work-in-progress (WIP), and minimize debt aged profiles.
- Oversee commercial contract renewals, extensions, and price indexation negotiations.
- Identify and capture variable/additional project works to grow portfolio revenue.
- Client Relationship Management & Retention
- Act as the strategic partner and principal point of contact for senior client stakeholders and corporate property directors.
- Conduct structured monthly executive reviews, formal quarterly business reviews (QBRs), and annual contract health checks.
- Resolve escalated service delivery issues, taking personal ownership of client satisfaction and long‑term retention.
- Operational Excellence & Compliance
- Ensure all service contracts consistently meet or exceed contractual KPIs and SLAs across total facilities management (TFM) disciplines.
- Maintain rigorous oversight of statutory compliance, building regulations, and corporate health, safety, and environmental (HSE) standards across all sites.
- Champion sustainability and ESG initiatives, guiding clients on carbon‑reduction strategies and intelligent building management systems.
- Lead disaster recovery, emergency planning, and crisis management protocols across the portfolio.
General Manager employer: Randstad Construction and Property
As an employer, we pride ourselves on fostering a dynamic and supportive work environment in Dartford, Kent, where our team members are empowered to grow and develop their skills. With a strong focus on employee well-being, we offer competitive pay rates, flexible working hours, and opportunities for career progression within the vital infrastructure sector. Join us in making a meaningful impact on the M25 network while enjoying a collaborative culture that values innovation and teamwork.
Contact Details:
Randstad Construction and Property Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like General Manager at Randstad Construction and Property!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Randstad Construction and Property or be willing to refer you for that General Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Randstad Construction and Property who’s on the lookout for their next General Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time General Manager role at Randstad Construction and Property!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Randstad Construction and Property. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Randstad Construction and Property
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Randstad Construction and Property. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
