At a Glance
- Tasks: Support the sales team with admin tasks and customer interactions in a fast-paced environment.
- Company: Join a large global manufacturer during an exciting transition.
- Benefits: Earn £28 per hour, enjoy flexible remote work, and gain valuable experience.
- Other info: Diverse workplace that values equality and offers career growth opportunities.
- Why this job: Make a real impact while working from home and enhancing your resume.
- Qualifications: Experience in sales support and strong communication skills are essential.
Are you a proactive sales support professional who thrives in a fast-paced, evolving environment? A large global manufacturer is currently navigating an exciting transition following a major carveout transaction, and we need your expertise to keep the momentum going. If you're looking for a contract that offers the perfect blend of autonomy and impact all from the comfort of your home office read on.
Location: Remote (supporting Basingstoke operations)
Pay Rate: £28 per hour (Equivalent to a £57,700 salary)
Duration: 10-month contract
Working Hours: 40 hours per week (Flexible 09:00-17:00)
Key Responsibilities
- Provide essential administrative and operational support to the sales team, ensuring customer interactions are handled with precision during this transition.
- Manage routine administrative tasks and ad hoc requests to assist the sales team during peak workloads.
- Answer phone calls, manage shared inboxes, and respond to sales inquiries promptly.
- Maintain and update customer records, pipelines, and internal systems to ensure accuracy.
- Assist with the preparation of sales quotes, reports, and essential documentation.
- Contact customers via phone and email to provide updates or gather required information.
What We Are Looking For
- Experience specifically in a sales support or sales administrative role.
- Proficiency in standard office tools; experience with relevant software is a significant advantage.
- Confident, professional communication skills for engaging with customers over the phone and via email.
- The ability to manage multiple tasks simultaneously in a fast-paced environment with changing priorities.
This is a fantastic opportunity to add a large global manufacturer to your resume while supporting a major transition. You will enjoy a competitive hourly rate and a flexible, fully remote work schedule.
Randstad CPE values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
Sale Support Admin in Basingstoke employer: Randstad Construction and Property
Randstad Construction and Property is an excellent employer, offering a supportive work environment where employees can thrive. With competitive pay, weekly earnings, and the opportunity for temp-to-perm roles, you will find a rewarding career path while enjoying a great work-life balance in the beautiful city of Oxford. Join our dedicated team and take advantage of our commitment to employee growth and satisfaction.
Contact Details:
Randstad Construction and Property Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sale Support Admin in Basingstoke
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Randstad Construction and Property.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Randstad Construction and Property. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Sale Support Admin in Basingstoke
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Randstad Construction and Property.
How to prepare for a job interview at Randstad Construction and Property
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Randstad Construction and Property's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Randstad Construction and Property offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
