Tenancy Support Specialist — Housing & Benefits (Edinburgh) in Penicuik

Tenancy Support Specialist — Housing & Benefits (Edinburgh) in Penicuik

Penicuik Full-Time 23643 - 24111 £ / year (est.) No working from home possible
Randstad Care

At a Glance

  • Tasks: Support individuals in maintaining stable accommodation and prevent homelessness.
  • Company: Join a dedicated team making a real difference in the community.
  • Benefits: Competitive pay, generous leave, pension scheme, and wellness support.
  • Other info: Full-time position with opportunities for personal growth and development.
  • Why this job: Empower others while gaining valuable experience in a rewarding role.
  • Qualifications: Experience in care settings and strong communication skills required.

The predicted salary is between 23643 - 24111 £ per year.

We are seeking a dedicated and experienced Tenancy Support Worker to join our team. This is a permanent, full‑time position requiring a commitment to supporting individuals in maintaining stable accommodation within the community.

As a Tenancy Support Worker, you will provide crucial assistance to individuals in Edinburgh, Midlothian, and Penicuik. Your role will involve empowering clients to sustain their tenancies through comprehensive support services. This position requires a high degree of autonomy and the ability to work effectively within a community setting.

Responsibilities

  • Provide direct support to individuals to help them maintain stable accommodation.
  • Assist clients with housing applications, including Housing Benefit and other relevant grants.
  • Support clients in setting up essential utilities such as gas and electricity.
  • Deliver tenancy sustainment support to prevent homelessness and promote independent living.
  • Conduct assessments and develop support plans tailored to individual client needs.
  • Work collaboratively with external agencies and stakeholders to ensure holistic client support.

Qualifications

  • Minimum of 6 months of previous experience supporting older adults within a care setting.
  • A full UK driving licence is essential.
  • Access to a personal vehicle is required for community-based work.
  • Demonstrated ability to work independently and manage a caseload effectively.
  • Excellent communication and interpersonal skills.
  • Strong understanding of tenancy sustainment principles and housing support.

What We Offer

  • Contract: Full-time (36 hours per week)
  • Working Pattern: Monday – Friday
  • Current Rate: £12.63 per hour, increasing to £12.88 per hour post-probation.
  • Annual Salary: £23,643.36 – £24,111.36.
  • Pension Scheme: Up to 6% employer contribution.
  • Additional Benefits: Earned Wage Access, Employee Assistance Programme (HSF), HSF Health Plan contribution, 33 days annual leave (including public holidays), absence support policies, and Death in Service cover (2x salary).

Location: Edinburgh, Midlothian, Penicuik

Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Tenancy Support Specialist — Housing & Benefits (Edinburgh) in Penicuik employer: Randstad Care

Join our team as a Tenancy Support Specialist in Edinburgh, where we prioritise a supportive work culture that values your contributions and fosters professional growth. With competitive benefits including a generous pension scheme, earned wage access, and 33 days of annual leave, we are committed to ensuring our employees feel valued and empowered in their roles. Working in the heart of Edinburgh, you will have the unique opportunity to make a meaningful impact in the community while enjoying a collaborative environment that encourages independence and innovation.

Randstad Care

Contact Details:

Randstad Care Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Tenancy Support Specialist — Housing & Benefits (Edinburgh) in Penicuik

Tip Number 1

Network like a pro! Reach out to your contacts in the housing and benefits sector. You never know who might have a lead on a Tenancy Support Specialist role or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching common questions related to tenancy support. Think about your past experiences and how they relate to the responsibilities of the role. We want you to shine!

Tip Number 3

Showcase your skills! Bring examples of how you've helped clients maintain stable accommodation in previous roles. This will demonstrate your understanding of tenancy sustainment principles and make you stand out.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Tenancy Support Specialist — Housing & Benefits (Edinburgh) in Penicuik

Tenancy Sustainment Principles
Housing Support
Communication Skills
Interpersonal Skills
Assessment Skills
Support Planning
Community Engagement

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Tenancy Support Specialist role. Highlight your experience in supporting individuals, especially in housing and benefits, to show us you’re the right fit for our team.

Showcase Your Skills:Don’t forget to emphasise your communication and interpersonal skills. We want to see how you can connect with clients and work collaboratively with external agencies to provide the best support possible.

Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and experience at a glance.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at Randstad Care

Know Your Stuff

Make sure you understand the role of a Tenancy Support Worker inside out. Familiarise yourself with tenancy sustainment principles and the specific challenges faced by clients in Edinburgh. This will help you answer questions confidently and show that you're genuinely interested in the position.

Showcase Your Experience

Prepare to discuss your previous experience supporting older adults or similar roles. Think of specific examples where you've made a difference, whether it was helping someone secure housing or assisting with utility setups. Real-life stories resonate well and demonstrate your capability.

Practice Active Listening

During the interview, listen carefully to the questions being asked. This not only shows respect but also allows you to tailor your responses more effectively. If you’re unsure about a question, don’t hesitate to ask for clarification – it’s better to get it right than to guess.

Be Ready to Collaborate

Since the role involves working with external agencies, be prepared to discuss how you’ve successfully collaborated with others in the past. Highlight your communication skills and ability to work independently while still being a team player. This will show that you can thrive in a community setting.