At a Glance
- Tasks: Provide 1-to-1 support to families and facilitate community events.
- Company: Leading care charity dedicated to supporting kinship carers.
- Benefits: Part-time role with competitive salary, generous leave, and hybrid working.
- Other info: Join a pioneering programme with opportunities for professional growth.
- Why this job: Make a real difference in the lives of families while gaining valuable experience.
- Qualifications: Experience in family support and strong relationship-building skills required.
The predicted salary is between 29000 - 29000 £ per year.
Randstad is proud to partner with a leading care charity in England and Wales, to recruit a passionate Family Support Worker.
If you are driven by making a difference for grand-parents, siblings, and family members stepping up to raise children, this role offers a rewarding opportunity to deliver pioneering 1-to-1 support.
- Role Snapshot
- Role Title: Family Support Worker
- Salary: £29,000 per annum pro rata (£23,200 actual)
- Working Hours: Part-time (0.8 FTE / 28 hours per week)
- Contract: Fixed-term until August 2027
- Location: Newham (co-located in local authority hubs with home visits, hybrid working & occasional head office visits)
- Generous Leave: 24 days annual leave (based on 30 days FTE) + pro rata bank holidays
- About the Opportunity
This is a unique chance to work at the forefront of a pioneering Randomised Controlled Trial (RCT) pilot programme-the Connected programme.
Designed to deliver intensive, structured 6-month support, the programme helps kinship carers stabilise placements, navigate complex systems, and access vital services.
As a Family Support Worker, you will manage an active caseload of approximately 20 families at a time (around 40 across the year).
Combining relational casework with high-quality data collection, your efforts will help build a strong evidence base to transform kinship care nationwide.
What You Will Do
- Direct 1-to-1 Support: Provide emotional and practical guidance to carers in their homes and local communities using the Connected Intervention Protocol.
- Support Groups & Events: Establish and facilitate monthly support groups and coordinate celebratory family events.
- Multi-Agency Collaboration: Work closely with local authority teams, social workers, schools, health services, and community partners to advocate for families.
- Data & Casework Recording: Maintain accurate, timely CRM records (Salesforce) and complete SMART goal assessments to support trial evaluation.
- Safeguarding & Risk Management: Follow established safeguarding policies and risk assessment frameworks with full support from designated safeguarding leads.
- What We Are Looking For
Essential Criteria
- Proven experience supporting vulnerable families or carers, completing needs assessments, and developing support plans.
- Experience in community-focused casework and facilitating peer or support groups.
- Demonstrated ability to build trusting relationships while maintaining professional boundaries.
- Strong IT and administration skills, including experience using CRM systems (e. g., Salesforce) for case management.
- Knowledge of trauma-informed and strengths-based approaches to family support.
- Clear understanding of safeguarding procedures and child protection practices.
- Strong commitment to equity, diversity, and inclusion.
- Right to work in the UK and willingness to travel within Newham and surrounding areas.
Desirable Criteria
- Lived experience of kinship care.
- Background in social care, early help, or children & family support services.
- Existing knowledge of statutory policies and support options for kinship families.
How to Apply
To apply for this role through Randstad, please submit your CV along with responses to the following 5 screening questions (using real-world examples where possible):
1. Motivation: Why do you want to work as a Family Support Worker on the Connected programme, and how does this role align with your values and experience?
2. Assessment & Direct Support: Describe a time you supported a family facing complex challenges. How did you assess their needs and prioritize support?
3. Partnership Working: Tell us about a situation where you collaborated with external professionals (e. g., social workers, schools) to support a family.
4. Safeguarding: Give an example of when you had safety or wellbeing concerns regarding a child or family. What steps did you take
5. Casework & Data Management: How have you successfully managed a caseload while maintaining accurate data records?
Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client.
Randstad Care is an equal opportunities employer and decisions are made on merits alone.
Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS?
This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
Family Support Worker in London employer: Randstad Care Careers
Randstad offers a unique opportunity for care home workers to thrive in the stunning Scottish Islands, where you can enjoy a fulfilling career while surrounded by breathtaking landscapes. With a strong focus on employee growth and a supportive work culture, we provide our team with the chance to make a meaningful impact in small communities, all while enjoying the benefits of flexible hours and a rewarding lifestyle. Join us to experience the perfect blend of professional development and personal adventure in one of the UK's most beautiful regions.
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker in London
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Randstad Care Careers, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Randstad Care Careers. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Randstad Care Careers's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Family Support Worker in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Randstad Care Careers. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Randstad Care Careers.
How to prepare for a job interview at Randstad Care Careers
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Randstad Care Careers.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Family Support Worker at Randstad Care Careers.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Randstad Care Careers that you're ready to hit the ground running in the Family Support Worker role.
