Field-Based Customer Service Agent: Driving Surveys in Macclesfield
Field-Based Customer Service Agent: Driving Surveys

Field-Based Customer Service Agent: Driving Surveys in Macclesfield

Macclesfield Part-Time No home office possible
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At a Glance

  • Tasks: Visit residents to support and encourage ONS survey completion.
  • Company: Dynamic recruitment agency focused on community engagement.
  • Benefits: Earn £12.55 per hour, flexible hours, and fuel costs covered.
  • Why this job: Make a difference in your community while gaining valuable experience.
  • Qualifications: Strong communication skills, basic tech knowledge, and a DBS check required.
  • Other info: Enjoy the freedom of working independently within a 40-mile radius.

A recruitment agency is seeking a Customer Service Field Agent in Macclesfield to support participants in the ONS survey. You will visit residents within a 40-mile radius using your own car, encouraging survey completion and providing assistance as needed.

Required skills include:

  • Strong communication
  • Basic tech knowledge
  • Having a DBS check

This role offers pay of £12.55 per hour, with flexible hours. Fuel costs are covered.

Field-Based Customer Service Agent: Driving Surveys in Macclesfield employer: Randstad Business Support - London

Join a dynamic team as a Field-Based Customer Service Agent in Macclesfield, where you will play a vital role in supporting the community through the ONS survey. We offer flexible working hours, competitive pay, and reimbursement for fuel costs, all within a supportive work culture that values communication and personal growth. This position not only allows you to engage with diverse residents but also provides opportunities for professional development in a rewarding environment.
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Contact Detail:

Randstad Business Support - London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field-Based Customer Service Agent: Driving Surveys in Macclesfield

✨Tip Number 1

Get to know the company and the role inside out. Research the ONS survey and understand its importance. This will help you connect with potential employers and show them you're genuinely interested.

✨Tip Number 2

Practice your communication skills! Since you'll be interacting with residents, it’s crucial to sound friendly and approachable. Try role-playing scenarios with friends or family to build your confidence.

✨Tip Number 3

Don’t underestimate the power of networking. Reach out to people in similar roles or those who work at the recruitment agency. They might have insider tips or even refer you for the position!

✨Tip Number 4

Apply through our website! We make it super easy for you to find and apply for jobs like this one. Plus, you’ll get updates on new opportunities tailored just for you.

We think you need these skills to ace Field-Based Customer Service Agent: Driving Surveys in Macclesfield

Strong Communication
Basic Tech Knowledge
DBS Check
Customer Service Skills
Time Management
Problem-Solving Skills
Interpersonal Skills
Flexibility

Some tips for your application 🫡

Show Off Your Communication Skills: Since this role is all about interacting with residents, make sure to highlight your strong communication skills in your application. We want to see how you can engage with people and encourage them to complete the survey.

Tech Savvy? Let Us Know!: Basic tech knowledge is a must for this position. If you've got experience using tech tools or apps, mention it! We love seeing candidates who are comfortable with technology and can help participants navigate any issues.

Be Yourself: We’re looking for genuine individuals who can connect with others. Don’t be afraid to let your personality shine through in your application. Share any relevant experiences that showcase your ability to assist and support others.

Apply Through Our Website: To make things easier for us both, please apply through our website. It streamlines the process and ensures we get all the info we need to consider you for the role. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Randstad Business Support - London

✨Know Your Stuff

Make sure you understand the ONS survey and its importance. Familiarise yourself with common questions and how to encourage participation. This will show your potential employer that you're genuinely interested in the role and can communicate effectively with residents.

✨Show Off Your Communication Skills

Since this role is all about interacting with people, practice your communication skills before the interview. Think of examples where you've successfully engaged with others, especially in challenging situations. This will help demonstrate your ability to connect with residents during surveys.

✨Be Tech-Savvy

Brush up on basic tech knowledge, especially if you'll be using any devices or apps for the surveys. If you have experience with similar tools, mention it! Being comfortable with technology will make you a more attractive candidate for the role.

✨Prepare for the DBS Check

Since a DBS check is required, be ready to discuss your background and any relevant experiences. Be honest and upfront about your history, as this will build trust with your potential employer. It’s also a good idea to have any necessary documentation handy.

Field-Based Customer Service Agent: Driving Surveys in Macclesfield
Randstad Business Support - London
Location: Macclesfield
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